Games missing from bundle
I bought the Command & Conquer Ultimate Collection, which said it came with 17 games. The only reason I bought it was so i could play Generals, but it wasn't included in my library, in fact i only go...
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I had the free RA2/YR pack actually going from "Completed" back to "Processing", so there are definitely some issues on EA's side.
If the problem persists, I advise you to follow the steps EA_Nils detailed in this thread, to get it sorted out:
@Dim0ndus wrote:
Order history says "Processing" but people tell it could take long time, could you speed up?
I'm just a volunteer who's been given some extra forum privileges for my efforts here. I don't work for EA, so I can't access your game account details 😉
No problem, games eventually were added to my library next morning. I even opened refund case out of frustration. 🙂 Its unusual experience that games aren't added right away after awesome Steam customer service. Thanks for help anyway.
@Dim0ndus Well, I never had any issues with it (except for the recent disappearance of the free RA2/YR bundle, though the fact I got The Ultimate Collection anyway kind of makes me not care too much about that), though I have to admit that, except for some Humble Bundle stuff, I don't own a single game on Origin that I didn't somehow get for free 🤓
