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Anonymous's avatar
Anonymous
13 years ago

Generals Ultimate Collection, Online Play Registry Corrupt

Hi I have recently brought the ultimate collection so that I can play online with my friend. The problem is that when I try to go online with my friend and connect the the generals online multiplayer it comes up with the error "Registry is Corrupt and has been altered" and then stops me from going online.

I have had a look at a couple of posts similar on the forum and it says about changing the registry serial key that came with the game but as I downloaded it I didnt get a key.

How can I fix this?

Thanks

Tom

7 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago

    Hi t0m46,

    Did you download the game through Origin? If so can you try to repair the install to see if this helps. Open Origin, go to your games library, right click on Generals and select "Repair Install".

    After this try the multiplayer game again to see if the problem has been resolved.

    Let me know if this helps.

    ~Rick.

  • Anonymous's avatar
    Anonymous
    13 years ago

    I have this same problem. I try your suggestion earick just nothing change:/ still this same communicate "Registry is Corrupt and has been altered".  What can I do with this?

  • Anonymous's avatar
    Anonymous
    13 years ago

    I have been doing a lot of searching and found this that kind of helped. It fixed Zero Hour but oddly not Generals.

    "Here's a solution anyway (special thanks to lajakl):
    1) Open the Registry Editor by typing "regedit" at the bottom of the start menu, in the search box ( windows 7)

    2) Once you have opened the Registry Editor, go to this path: 
    HKEY_LOCAL_MACHINE -> SOFTWARE -> Wow6432Node -> Electronic Arts -> EA Games -> Command and Conquer Generals Zero Hour -> ergc
    Click on the arrows next to the folder icons to navigate to the path

    3) You should see your serial number in ergc set as something like HGUTJGIDBRY286HG92JG
    Now:
    - Check if this matches with the serial code your game came with
    - make sure there are no spaces
    To modify the serial number, right click on "Default" under "Name" and select modify."

  • Anonymous's avatar
    Anonymous
    13 years ago
    Hey folks,

    here the latest and greatest on the invalid serial issue for Generals and Zero Hour as well on the "Registry is corrupt and has been altered" issue with Red Alert 3.

    Under special circumstances Generals / ZH and Red Alert 3 are not creating a required registry value containing the serial number of the game. Check

    Generals is under Electronic Arts/ EA Games in your registry instead of Electronic Arts / Electronic arts mentioned in my forum post. Check the bottom of the article to identify your serial.

    Open your Registry Editor - You can do this simply by pressing the start button, type "regedit" and press enter
    Navigate through HKEY_LOCAL_MACHINE / SOFTWARE / Wow6432Node / Electronic Arts / Electronic Arts
    There should be a Red Alert 3 folder in there with a subfolder called ergc - Go into that folder - Attention, there also is a red alert 3 folder under just once Electronic Arts instead of Electronic Arts / Electronic Arts. This folder will not have a subfolder!
    The ergc folder should contain a (Default) value of the type REG_SZ with the DATA of your serial key without any - between the blocks
    If that's not the case, right click, new / string value, enter as name (Default) and as data your serial code without any - or space.


    Note: The path for Generals is Electronic Arts/ EA Games in your registry instead of Electronic Arts / Electronic arts mentioned above.
  • Anonymous's avatar
    Anonymous
    13 years ago

    In my case (Windows XP) helped to check a registry (by using regedit), there should be your serial number in keys:

    HKEY_LOCAL_MACHINE/Software/ElectronicArts/EA Games/Command and Conquer Generals/ergc

    and

    HKEY_LOCAL_MACHINE/Software/Electronic Arts/EA Games/Generals/ergc - this one was missing

    after clicking on ergc in the treelist you should see item Default(Name column) and value (Data column) is your serial number. I created the second one and since then it works- no more "Registr is corrupt" messages!

  • exumapro's avatar
    exumapro
    13 years ago

    This fixes Zero Hour but will not do anything for regular Generals.  Is there ANYTHING that can be done?

  • Anonymous's avatar
    Anonymous
    12 years ago

    i just cannot regsist . when i go to online icon and then he check for update . i donot know how to regist

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