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zyrohn's avatar
12 years ago

Generals Zero Hour black screen on startup

I am trying to play C&C Generals Zero Hour, but everytime I start it, it gets stuck on a black screen. My cursor remains visible, but I cannot switch screens or view anything else. I have to restart my computer to be able to see anything to try and fix it (can't even use Task Manager).

What is causing it and how can I fix it?

http://answers.ea.com/t5/Command-Conquer-The-Ultimate/Common-Problems-Read-This-Before-Posting/td-p/222052

Already tried the answers in the post linked above. Didn't work.

EDIT:

Release Crash at Sun APr 07 02:44:36 2013
; Reason Uncaught Exception in GameEngine::update

Last error:

Exception is access violation

WinMain at 4016e0

Error code: EXCEPTION_ACCESS_VIOLATION

Description: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.

Access address:0000002c was read from.

Stack Dump:
    <unknown>(-1) : <Unknown> 0x00567220

Details:

Register dump. . .

Eip;00567220       Esp: 0012F8B4        Ebp: 00000000

Eax: 00000000    Ebx: 00000000    Ecx: 00000000

Edx: 00000000     Esi: 0C63B368       Edi: 0c63c210

EFlags:00010216

CS:001b        SS:0023      DS: 0023       ES: 0023       FS: 003b        GS: 0000

Eip bytes dump . . .

Bytes at CS:EIP (00567220) : 8B 45 2C 8B D0 C1 EA 05 F6 C2 01 75 4E 8B C8 C1 E9 04 F6 C1 01 75 44 F6 C2 01 8B 5C 24 10 8B 4B

Current stack:

Edit 2 (Solved):

Delete this .dll file

C:\Program Files (x86)\Origin\IGO32.dll

OR
C:\Program Files\Origin\IGO32.dll

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