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aaronkowal's avatar
aaronkowal
7 years ago
Solved

Giving results as if I lost when I win the match.

Despite winning my last match, the game is treating it as a loss, with a loss of medals. I checked the match history, which shows the match as a defeat with a corresponding loss of medals. However, i...
  • EA_Grasshopper's avatar
    EA_Grasshopper
    7 years ago

    Hey @aaronkowal thanks for following up. This issue of the match going out of sync is likely related to the latest patch and the team is aware. It should be addressed in the next update, however gremlins like this do appear so please let me know if this continues to happen after the next update. This is something we are closely monitoring. It still applies that playing on cellular data is more stable and likely reduces the chance of this happening again. Hope you can bear with us while we sort this out! 🙂

aaronkowal's avatar
aaronkowal
7 years ago

@EA_Grasshopper

I just wanted to mention a few more things that I left out of the last post.

First off, I do want to let you guys know that I love this game, and sincerely appreciate all the effort you guys put in on it. It is like no other, and fills a void of good mobile RTS games. My criticism is meant in the spirit of making the game even better.

Second, I have taken a brief look and apparently others are experiencing the same issue I have. See, for instance, the linked Reddit posted below. As far as I can tell, it seems that this issue has only been experienced (or, at least, widely complained about,) recently, making it very likely to have been a bug inadvertently introduced in one of the latest patches.

Lastly, thank you again ever so much for your time in addressing this issue. I look forward to enjoying this game for a long time to come.

-Aaron 

https://www.reddit.com/r/cncrivals/comments/at8mno/winning_losing/

EA_Grasshopper's avatar
EA_Grasshopper
Icon for EA QV Team rankEA QV Team
7 years ago

Hey @aaronkowal thanks for following up. This issue of the match going out of sync is likely related to the latest patch and the team is aware. It should be addressed in the next update, however gremlins like this do appear so please let me know if this continues to happen after the next update. This is something we are closely monitoring. It still applies that playing on cellular data is more stable and likely reduces the chance of this happening again. Hope you can bear with us while we sort this out! 🙂

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