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Anonymous's avatar
Anonymous
8 years ago
Solved

Google Play Licensing error after reinstall

Every time I try to login I get an "unable to connect to app licensing service" error. It then tells me to make sure I have a strong connection to the internet.

I used to be able to play fine, but after I reinstalled, it no longer worked.

  • EA_Darko's avatar
    EA_Darko
    8 years ago

    @otterspammer Unfortunately it is not possible to return you to your position if in the game. As this is an Alpha you may run into issues with the game and how it runs. 

18 Replies

  • Anonymous's avatar
    Anonymous
    7 years ago

    @EA_Grasshopper wrote:

    Hey @jasonfcol have you tried clearing the cache of the Google Play Store & Google Play Services app? 


    Hey @EA_Grasshopper ! I've tried clearing the cache on both, turning the phone on and off, and even uninstalling and reinstalling the app 😭😭😭

  • EA_Grasshopper's avatar
    EA_Grasshopper
    Icon for EA QV Team rankEA QV Team
    7 years ago

    @jasonfcol ☹️ hmmm do you have more than one Google Account on your phone? Have you tried temporarily removing your Google account and re-adding it? Can you confirm what region you are in?

  • Anonymous's avatar
    Anonymous
    7 years ago

    Yeah same google licensing issue with me as well  was playing fine the last few weeks. 

  • Same. Got the error 2 days ago haven't played since. Sucks too bc it's the only mobile game I ever really liked.

    Cnc is so popular. They shud just remake ra2 proft and make a good sequal. 

  • EA_Grasshopper's avatar
    EA_Grasshopper
    Icon for EA QV Team rankEA QV Team
    7 years ago

    Hey @Plissken1118 and @DualCycle76, have you guys tried clearing your cache from Google Play Store app and Google Play Games? You may also need to try temporarily removing your Google account in Settings > Account > Google and add it back.

  • Anonymous's avatar
    Anonymous
    7 years ago

    What I've done to resolved the google licensing error was to delete and reinstall the game. Im on samsung galaxy s7 running 8.0. 

  • Plissken1118's avatar
    Plissken1118
    7 years ago

    Clearing cache of the game worked. Than I linked my email and was able to get my amazing 2k score back. Thank you! Time to merk dudes.

  • Ya im getting this as well not for the last 2 days i dont know why either had zero issues till this happened 

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