Hello all, I fixed the issue by going back from windows 10 to windows 8.1 nothing else seemed to work. hope this helps! :D
Community ManagerIt is probable that this issue is caused by certain Intel video drivers for the video processing hardware that is part of your CPU.
This point to the fact that your nvidia GPU is not being used when you try to play this game.
Please try the following steps to help ensure your 730A GPU is actually used. The .exe shown below is just an example, you should choose your exact game executable.
Try this procedure and let us know if you are able to play, thanks.
No luck, the error still persists. By the way the error is with Command and Conquer 3 I haven't tested this on Tiberium Twilight.
I have spoken with someone from EA support but they told me to downgrade my windows version from windows 10 to windows 8.1 or 7. The thing is I can't it doesn't work or I just don't know how. My computer doesn't have a DVD port so I can't restore back to windows 10. But maybe there's a different way? Because I don't really want to loose all my stuff, anyways let me know if there is anything else I should try out.
Thanks for the response, it is reassuring to know that people are willing to help.
Well, for people who only have the Intel HD graphics, the driver downgrade was indeed the only solution we found. If I remember correctly, the driver was from June 2014. But if you get the same problem if you got an NVidia card, this is probably caused by the game not using the NVidia one. I'd say, google around and see if you can find something about games using the inbuilt card instead of the plugged one, and see if you can find a way to switch it.
Oh no when I downgraded my Intel Drivers to June 2014 it didn't give me the exception in exception handler it said something like make sure you graphics card can handle this game and that you've got directx 9 or higher, which both of these are fine so I'm a bit stuck on what to do.
Oh. That may mean you're closer, actually. The DirectX problem is in fact a different one; the newer DirectX versions built into modern Windows don't necessarily contain all components from the older versions, so needing "DirectX 9 or higher" actually just means you need DirextX 9, even if you're on DX11. You should install the DirectX 9 components from June 2010 to get it working. The older components can in fact be installed alongside a newer DirectX without any problems.
Origin should install that with the game, but I've heard about that not happening correctly many times.
