Hello all, I fixed the issue by going back from windows 10 to windows 8.1 nothing else seemed to work. hope this helps! :D
Well, for people who only have the Intel HD graphics, the driver downgrade was indeed the only solution we found. If I remember correctly, the driver was from June 2014. But if you get the same problem if you got an NVidia card, this is probably caused by the game not using the NVidia one. I'd say, google around and see if you can find something about games using the inbuilt card instead of the plugged one, and see if you can find a way to switch it.
Oh no when I downgraded my Intel Drivers to June 2014 it didn't give me the exception in exception handler it said something like make sure you graphics card can handle this game and that you've got directx 9 or higher, which both of these are fine so I'm a bit stuck on what to do.
Oh. That may mean you're closer, actually. The DirectX problem is in fact a different one; the newer DirectX versions built into modern Windows don't necessarily contain all components from the older versions, so needing "DirectX 9 or higher" actually just means you need DirextX 9, even if you're on DX11. You should install the DirectX 9 components from June 2010 to get it working. The older components can in fact be installed alongside a newer DirectX without any problems.
Origin should install that with the game, but I've heard about that not happening correctly many times.
Yeah I did try this but what happened is it said that I couldn't install it because my windows version is too high and recommended I got a higher version of Directx or something like that. It's a struggle.
You must've done something wrong. I just installed the components from the above link on windows 10, and the installer ran perfectly fine. You basically just run it to unpack it somewhere (it's advised to make a new folder for it), then find DXSETUP.exe and run it as administrator, and after it's finished you delete the stuff you unpacked.
