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Anonymous's avatar
Anonymous
7 years ago
SolvedApproved

IPhone 8 battery

Battery consumption on iPhone 8 is very high.  Phone runs very hot.  100% phone battery to 33% in 7 to 8 matches.  

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    @EA_Grasshopper Some additional info.  It appears the issue is reduced with the phone on mute, or using Bluetooth or headphones for audio.  After playing without sound coming from the phone speakers, the battery usage appears in-line with other games with similar graphics and complexity.  

5 Replies

  • Hey @PazmaniaOH thanks for reaching out. I'll pass this along for investigation but can I ask does this occur all the time? Have you ran into this after restarting your phone also? Do you have iPhone 8 or iPhone 8 Plus and what OS are you running?

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    iPhone 8, os 12.1.  Yes happened multiple time beyond reboot. Just today, my battery view in the iOS menu shows the game using 45% in 1 hour, 36 minutes of screen time. 

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    @EA_Grasshopper Some additional info.  It appears the issue is reduced with the phone on mute, or using Bluetooth or headphones for audio.  After playing without sound coming from the phone speakers, the battery usage appears in-line with other games with similar graphics and complexity.  

  • Same problém, mobile is HOT like never and battery drain is rly fast.

    Iphone x, ios 12.1.3 (Build no:16D5032a) 

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    7 years ago

    Hi @Luneta

    12.1.3 is the Beta Developer build, right? Did you experience the same issue on iOS 12.1.1 or 12.1.2?

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