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Anonymous's avatar
Anonymous
8 years ago
Solved

LG v20 Stuck on loading screen

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) LG v20
OS Version Android 7.0
What is your Player ID? Clem
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Upon starting the game up from my home screen all I get is the loading screen that will not go away. I get no other messages or alerts. Just the loading screen and the back round menu music. This problem is slightly different than the last LG v20 complaint as I get no error messages or alerts. Just the stuck loading screen.
Steps: How can we find the bug ourselves? Replicate with same phone and setup?
Connection Type Wifi
Please select your region North America
Country USA

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) LG v20
OS Version Android 7.0
What is your Player ID? Clem
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Upon starting the game up from my home screen all I get is the loading screen that will not go away. I get no other messages or alerts. Just the loading screen and the back round menu music. This problem is slightly different than the last LG v20 complaint as I get no error messages or alerts. Just the stuck loading screen.
Steps: How can we find the bug ourselves? Replicate with same phone and setup?
Connection Type Wifi
Please select your region North America
Country USA

  • Hey everyone, thank you for your replies and your patience! This should now be resolved, please ensure you have updated to the latest version of Google Play Store v10.7.19 and then try accessing the game. To update Google Play Store, enter the Play Store app, navigate to Settings and scroll down and tap the "Play Store Version". Please let me know if this has resolved it for you or not 🙂

29 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    Dorkmana is my id same thing

  • Anonymous's avatar
    Anonymous
    8 years ago
    Updating the play store fixed it for me
  • Anonymous's avatar
    Anonymous
    8 years ago

    The issue persists

  • Anonymous's avatar
    Anonymous
    8 years ago
    No issues for me now after the last update. Thanks!
  • EA_Grasshopper's avatar
    EA_Grasshopper
    Icon for EA QV Team rankEA QV Team
    8 years ago
    Hey, is this still occurring? Can you check what version of Google Play Store app you have on your device?
  • Anonymous's avatar
    Anonymous
    8 years ago
    10.6.30 is my play store. I press to update it and it says it is up to date. The. Attempt to get on rivals and either doesn't ever load past opening screen or shows the error. I have uninstalled and installed the app again as well.

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