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Anonymous's avatar
Anonymous
7 years ago
Approved

Missing mammoth tank reward lvl 59

Product: Command & Conquer: Rivals
Platform:Android Tablet
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy Tab S4
OS Version Android O
What is your Player ID? Retribution
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug I'm max level. I see new units as rewards for hitting new levels. Level 59 we are supposed to get the mammoth. I never got the mammoth tank. I got all the other rewards (I think) prior, but as the new update maxed my level out I do not know for sure.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country

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The mammoth tanks is supposed to be a reward for hitting level 59. I have not received the mammoth tank reward.

I got the other units unlocked.

This last major update here, jumped me from lvl 13 to 60. When all the rewards got dumped into my account i'm not sure what or if anything else is missing

1 Reply

  • EA_dance210's avatar
    EA_dance210
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    Hi @Retribution2469,

    The units listed under the "Added to Crates" section are not automatically added to your account. Once you reach the correct player level, they are now available from the Crates. You still need to find the unit in a Crate (or purchase it for Credits from the Store) before it is unlocked. After you unlock the unit, you will be able to bring it into battle. If you have any questions, please let me know.

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