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Anonymous's avatar
Anonymous
11 years ago
Approved

please fix this problem.

 
 
Thank you for contacting EA help 16207877
 
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    HELP CENTER                      

Dear Don UNKNOWN,

                          Thank you for contacting EA Customer Service Experience.

I am sending you this email in reference to our chat session that was disconnected. I apologize for any inconvenience this may have caused. We kindly ask you to contact us again so that we can better assist you and answer your queries.

We will be looking forward to your contact; We don't want to keep your issue unresolved.

Thank you for your patience and understanding, and we hope you can reach us back as soon as possible.                          

We have closed this case for now . You can reach us at help.ea.com for further assistance

Regards,
Lawrence Kenneth II C.
EA Customer Experience

                 

Corporate Info    Legal Notices    Terms of Service    Privacy Policy (UPDATED)

© Electronic Arts Inc. Trademarks belong to their respective owners. All rights reserved.

 
 
 
 
 
 
Don Bernhardt <[edit: email address removed]>
Dec 14 (2 days ago)
 
   
to EA
 
 
 
 
 
excuse me i asked you to stop insulting my intelligence. i have done nothing but contact and nothing has happened. as for the disconnected phone call my wife and my son have no idea what the hell you are talking about, they are of the opinion as i am that the said call was indeed over. they would like to know what it is you are talking, and as it is very hard to have a discussion with someone who cant open there mouth when talking to a customer on the phone. i would like a contact no for someone further up the food chain, as you seem to continue to give me scripted answers and have no intention of fixing the problem. here is the bloody no now fix it. oh yea as regard to the disconnected call, you told me you did'nt know what the  problem was. here is the bloody no.
 

 
 
 
 
 
Don Bernhardt   Dec 14 (2 days ago)
 
Attachment Picture 10.jpg added. Added EA Customer Experience. Press backspac...
 
 
Don Bernhardt   3:05 PM (3 hours ago)
 
excuse me i asked you to stop insulting my intelligence. i have done nothing ...
 
 
Don Bernhardt <[edit: email address removed]>
6:45 PM (17 minutes ago)
 
   
to EA
 
 
 
 
 
 
 
 
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6 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    can you give me a bloody email address that is monitored and answered.

  • Nyerguds's avatar
    Nyerguds
    Hero+
    11 years ago

    You seem to mistake this place for an extension of EA's support. It is not. It is a place for players to help other players. I doubt many EA people visit it.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved
    excuse me i asked you to stop insulting my intelligence. i have done nothing but contact and nothing has happened. as for the disconnected phone call my wife and my son have no idea what the hell you are talking about, they are of the opinion as i am that the said call was indeed over. they would like to know what it is you are talking, and as it is very hard to have a discussion with someone who cant open there mouth when talking to a customer on the phone. i would like a contact no for someone further up the food chain, as you seem to continue to give me scripted answers and have no intention of fixing the problem. here is the bloody no now fix it. oh yea as regard to the disconnected call, you told me you did'nt know what the  problem was. here is the bloody no.
     

     
     
     
     
     
     
    7 older messages
     
     
     
     
     
     
    Don Bernhardt <[edit: email address removed]>
    7:39 PM (15 hours ago)
     
       
    to EA
     
     
     
     
     
     
     
     
     
     
    Don Bernhardt <[edit: email address removed]>
    7:41 PM (15 hours ago)
     
       
    to EA
     
     
     
     
     
     
    Thank you for contacting EA help 16207877
    Inbox
    x
     
    EA Customer Experience [edit: email address removed] via skugv2gmhzsn.e-io80mag.na9.bnc.salesforce.com 
    Dec 10 (6 days ago)
     
       
    to me
  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved
    excuse me i asked you to stop insulting my intelligence. i have done nothing but contact and nothing has happened. as for the disconnected phone call my wife and my son have no idea what the hell you are talking about, they are of the opinion as i am that the said call was indeed over. they would like to know what it is you are talking, and as it is very hard to have a discussion with someone who cant open there mouth when talking to a customer on the phone. i would like a contact no for someone further up the food chain, as you seem to continue to give me scripted answers and have no intention of fixing the problem. here is the bloody no now fix it. oh yea as regard to the disconnected call, you told me you did'nt know what the  problem was. here is the bloody no.
     

     
     
     
     
     
     
    7 older messages
     
     
     
     
     
     
    Don Bernhardt <[edit: email address removed]>
    7:39 PM (15 hours ago)
     
       
    to EA
     
     
     
     
     
     
     
     
     
     
    Don Bernhardt <[edit: email address removed]>
    7:41 PM (15 hours ago)
     
       
    to EA
     
     
     
     
     
     
    Thank you for contacting EA help 16207877
    Inbox
    x
     
    EA Customer Experience 
    Dec 10 (6 days ago)
     
       
    to me
  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved
    excuse me i asked you to stop insulting my intelligence. i have done nothing but contact and nothing has happened. as for the disconnected phone call my wife and my son have no idea what the hell you are talking about, they are of the opinion as i am that the said call was indeed over. they would like to know what it is you are talking, and as it is very hard to have a discussion with someone who cant open there mouth when talking to a customer on the phone. i would like a contact no for someone further up the food chain, as you seem to continue to give me scripted answers and have no intention of fixing the problem. here is the bloody no now fix it. oh yea as regard to the disconnected call, you told me you did'nt know what the  problem was. here is the bloody no.
     

     
     
     
     
     
     
    7 older messages
     
     
     
     
     
     
    Don Bernhardt <[edit: email address removed]>
    7:39 PM (15 hours ago)
     
       
    to EA
     
     
     
     
     
     
     
     
     
     
    Don Bernhardt <[edit: email address removed]>
    7:41 PM (15 hours ago)
     
       
    to EA
     
     
     
     
     
     
    Thank you for contacting EA help 16207877
    Inbox
    x
     
    EA Customer Experience [edit: email address removed] via skugv2gmhzsn.e-io80mag.na9.bnc.salesforce.com 
    Dec 10 (6 days ago)
     
       
    to me
  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    11 years ago

    Please do not post any further duplicates as to do so may be construed as spam.

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