Forum Discussion

rturmelle's avatar
5 years ago

Re: Cannot buy TA Funds unable to verify card - yet another issue

I have 2 accounts with different emails and have this same problem with both email accounts. I wish they would fix this or I will be leaving this game for good. I buy funds every month on both accounts. 

2 Replies

  • Since your Launch of EA Redirect, no one can purchase TA Funds and no information is provided in-game or from the purchase page, also your re direct to a complex hard to navigate page doesn't offer any solutions either so how about remove it and leave options rather than force-feed 

  • EA_Cade's avatar
    EA_Cade
    Icon for The Sims Team rankThe Sims Team
    5 years ago
    Hey all,

    If you're having billing issues please reach out to an advisor at http://bit.ly/EA_Contact_Us for assistance.

    We cannot assist with these issues over Answers HQ.

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