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EA_David's avatar
EA_David
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10 years ago

Re: Red Alert 2 Unable to set video mode error on windows 10

@ParkAir024 Hey, can you try the steps in this post?

http://answers.ea.com/t5/C-C-The-Ultimate-Collection/Red-Alert-2-Error-unable-to-set-video-mode-need-help/td-p/5153507


As well as the 16-bit color mode, you might want to try Windows XP SP3 compatibility mode too. 

i've also seen that some folks can fix this by adding a small edit to the RA2.ini file. 

it can be found at C:\Program Files (x86)\Origin Games\Command and Conquer Red Alert II and the fix is to add "VideoBackBuffer=no" without quotes to the [Video] section.

Thanks. 

6 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    RA2.ini file is nowhere to be found. please help.

    Yes i purchased this game through Origin.

    Yes i am using Windows 10

    i have changed the video mode to 16 bit but it still results in "cannot set video mode".

  • IsleyNumber1's avatar
    IsleyNumber1
    Seasoned Newcomer
    9 years ago

    I'm also getting this problem, would really like a solution

  • Anonymous's avatar
    Anonymous
    9 years ago

    @IsleyNumber1 @USMC_Baxter

    There are only 3 reasons for this error:

    1. Your windows runs in 32 bit color depth, which is usally the case since it is forced in win 8/10

    Solution: Go into your Red Alert 2 folder, in there you will find "game.exe" and "gamemd.exe", right click -> properties -> compatibility, Enable "Reduced Color Mode: 16bit"

    2. High dpi scaling

    Solution: Go into your Red Alert 2 folder, in there you will find "game.exe" and "gamemd.exe", right click -> properties -> compatibility, Enable "Disable Display Scaling on High DPI Settings"

    3. You chose a resolution that is not supported

    Solution: You can change your resolution via ra2.ini and ra2md.ini - try 1280*720 (if the files don't exist, create them)

    [Video]
    ScreenWidth=1280
    ScreenHeight=720

  • RA2.ini file is nowhere to be found. please help.

    Yes i purchased this game through Origin.

    Yes i am using Windows 10

    i have changed the video mode to 16 bit but it still results in "cannot set video mode".

  • Dohness's avatar
    Dohness
    8 years ago

    I'm in the same boat, just purchased and I'm running windows 10, have it set to run in 16 bit with windows xp service pack 3 compatibility. Override high DPI scaling selected. No .INI file for either, attempted to download a template and moved it into the red alert 2 folder. Still getting unable to set video mode error. Suggestions?

  • Anonymous's avatar
    Anonymous
    8 years ago

    I also had the same problem , the .ini file is the one of configuration type you haven't  probably enabled file extensions on windows. What fixed it for me is that i set the size in the .ini file as 1280x720 and then experimented with the resolutions in game options until it was running properly

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