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Re: Red Alert 3 DirectX

@adamconwell86

Peculiar. I didn't know RA3 had that too.

The problem is actually that the "or higher" part of the error message is wrong. Microsoft didn't include all of the older DirectX components in the newer DirectX. Meaning, the solution is to install DirectX 9.0c to make sure you got all the stuff the game needs.

  • Download the DirectX Redistributables package from June 2010. Be sure to uncheck any other junk they want to add to it. It should be a file called "directx_Jun2010_redist.exe".
  • Run the downloaded file. It'll ask for a folder to unpack in. Make a new folder somewhere on your disk and unpack it there. It doesn't matter where you unpack it; it can be deleted afterwards anyway.
  • Go to the folder where you told it to extract.
  • Find "DXSETUP.exe", and run that to install the missing components.
  • After the installation finished, delete the folder you unpacked everything in.

Of course, this seems to be a pretty catch-all error message, so if that doesn't help, it could still be one of the other possibilities mentioned in the error.

20 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    hi I have the same issue its still not working. I did all what you said. 

  • Anonymous's avatar
    Anonymous
    7 years ago

    I am having this issue. Contacted EA and nothing. They told me to try this but its still not working.Compatibility mode doesn't work either. Any ideas?

  • Anonymous's avatar
    Anonymous
    7 years ago
    same problem
  • Anonymous's avatar
    Anonymous
    7 years ago

    same problem!! doesnt work

  • Personally, the game does not support the latest windows10, not the system problem

  • Did not work, i am unable to play C&C 3 on Windowsm10 via Origin

  • @Nyerguds Has this issue progressed at all. Brand new laptop (yesterday), new version of Origin and Direct X (also completed the patch above) and firewall review. Same issue in Mar 2020. Does anyone know if it was rectified? Very frustrating
  • mrtnptrs's avatar
    mrtnptrs
    Seasoned Ace
    6 years ago
    @Nyerguds Yeah haha, look in the installation folder of the game and delete "dbghelp.dll" 🙂
  • mrtnptrs's avatar
    mrtnptrs
    Seasoned Ace
    6 years ago
    @Anuubish You followed the previous proposed solution of installing DirectX 8.1 too? Did you install any game mods/modifications? Also make sure to update your graphics driver. Make sure to run the game with your dedicated graphics card from NVidia/AMD instead of the crappy integrated graphics chip (through the NVidia Control panel and the AMD-equivalent). Does that help?
  • Yes i did all of that, and more. After one week of googling and trying every possible fix i gave up. 

  • mrtnptrs's avatar
    mrtnptrs
    Seasoned Ace
    6 years ago

    @AnuubishPlease then fully re-install the game as many "fixes" people on the internet often give don't work or even break the game. Do other CNC-games than RA3 work for you?

    @NyergudsIs it just me or do I see an unregularly high spike in people getting this DirectX-error and where the usual fixes (DX-reinstall and dbghelp.dll removal) don't help.... Or has this always been the case?

  • Nope no CNC games work, same for sims2 and lots of other onder games. :-(

  • Nyerguds's avatar
    Nyerguds
    Hero+
    6 years ago

    @mrtnptrs 

    Indeed... wonder if there's some new Windows 10 update throwing a spanner in the works or something.

  • I tried the above solutions to but to no avail, I did however install it on my wifes laptop and it started up but the game was struggling to run because her PC is full of junk files that need to be purged. The major difference I know between our laptops is I have an AMD card and she has Nvidia

  • mrtnptrs's avatar
    mrtnptrs
    Seasoned Ace
    6 years ago

    @NyergudsOr maybe a recent graphics driver update from NVidia or AMD messing things up? I don't really know a solution anymore.... Or do you have another idea maybe?
     

    @ <remove> I have to partly agree with @officercaodahua that not all the games in the Ultimate Collection are fully compatible with Windows 10 as many of them still require some modifications to work optimally.

    (Posts merged by CM)

  • PJKR30's avatar
    PJKR30
    2 years ago

    I already downloaded from your link and did what u said but still didn’t work

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