@liliano1991 Please make sure that you download and install the latest version of Origin at www.origin.com/download (and make sure you have your Origin account ready as well). If that doesn’t helped, close the origin client and go directly to you origin folder C:\Program Files\Origin Games. Run the origin.exe in this folder with a rightclick -> run as administrator.
If you still have issues with the validation of your game-key, you need to contact your retailer first. If your retailer can’t replace your invalid key, please contact EA-Support. Be prepared to verify your email address, date of birth or any other personally identifiable information on your account.
We don't support the STEAM service, if you have any issue with validating keys there, please contact STEAM-Support.
Please keep in mind that you should never post private information (e-mail address, bank information, real name etc.) in a public board.
Cheers
Basti
