Forum Discussion

Volkymaniac's avatar
Volkymaniac
8 years ago
Solved

Read Alert 3 - Uprising: Fatal Error when Launch

Hi everyone;

I have Red Alert 3 Uprising installed with Origin a long time ago and works perfect. But now when I launching for play the logo of RA3 Uprising appears then give me a Fatal error that says EXCEPTION IN EXCEPTION HANDLER then a window appears that the program need to close. I have installed Red Alert 2 that works perfect and this is an old most than uprising. Somebody have the same issue and fixed. Any hints fixes will be appreciate. I attach an image of the issue.

Thanks for your help

  • Volkymaniac's avatar
    Volkymaniac
    8 years ago

    Hi, the issue was resolved!! Simply what I did was to downgrade the GPU driver. As I mentioned before, I have a PCIe GPU AMD Radeon HD 7700 1Gb. With the latest driver version 17.12.2, the game Red Alert 3 Uprising give the Fatal error Exception in Exception Handler, that cause not to launch it. I decide to downgrade to version 17.11.4 and the game launch perfect and working excellent. So if you have that GPU and want to play Red Alert 3 Uprising in windows 10 64 bits, simply try to downgrade the driver version as mentioned above. You find the driver here for that graphic card, but there's others GPU that use the same driver. I mean AMD radeon only:

     http://support.amd.com/en-us/kb-articles/Pages/Radeon-Software-Crimson-ReLive-Edition-17.11.4-Release-Notes.aspx

    Thanks Nyerguds for your tips and comments

    Happy Holidays!!

    🙂

7 Replies

  • Nyerguds's avatar
    Nyerguds
    Hero+
    8 years ago

    @Volkymaniac

    Hmm. I've seen this issue on C&C3 / Kane's Wrath before, and there it was actually a bug in the Intel HD driver. Do you happen to have an intel HD integrated graphics card?

    If so, first check if you have a different card, and try using that. If it's nvidia, there is a specific menu in the nvidia control panel to select which graphics card to use for which program. I assume other graphics card driver tools should have a similar feature.

    If you don't have a different graphics card, the only solution we found so far was to install an older driver from 2014. The driver version 10.18.10.3643 was confirmed to fix the problem.

  • Volkymaniac's avatar
    Volkymaniac
    8 years ago

    Hi Nyerguds and thanks for your fast replay. I'm not using my integrated GPU in my PC, I'm using a PCI express ATI AMD Radeon HD 7700 1Gb with up-to-date driver. Windows 10 is up-to-date too. I check the graphic card software and not see any settings that probably affect... I not know what change. I don't want affect my others games with any change in the settings. I'm searching the internet for clues to any changes to fix that issue with exactly that graphic card and game... thanks for your tips.

  • Volkymaniac's avatar
    Volkymaniac
    8 years ago

    Hi, the issue was resolved!! Simply what I did was to downgrade the GPU driver. As I mentioned before, I have a PCIe GPU AMD Radeon HD 7700 1Gb. With the latest driver version 17.12.2, the game Red Alert 3 Uprising give the Fatal error Exception in Exception Handler, that cause not to launch it. I decide to downgrade to version 17.11.4 and the game launch perfect and working excellent. So if you have that GPU and want to play Red Alert 3 Uprising in windows 10 64 bits, simply try to downgrade the driver version as mentioned above. You find the driver here for that graphic card, but there's others GPU that use the same driver. I mean AMD radeon only:

     http://support.amd.com/en-us/kb-articles/Pages/Radeon-Software-Crimson-ReLive-Edition-17.11.4-Release-Notes.aspx

    Thanks Nyerguds for your tips and comments

    Happy Holidays!!

    🙂

  • Anonymous's avatar
    Anonymous
    8 years ago

    Hey Volkymaniac,

    You are my hero!!!

    I had the same error with "Red Alert 3" (No Add-On). I have an RX 560 and had the latest drivers installed, which are 17.12.2. Now I downgraded to 17.11.4 and it works like a charme after hours of searching the web.

    Thank you!

About Command & Conquer Franchise Discussion

Chat about your favorite games in the Command and Conquer franchise and get help from the player community.13,553 PostsLatest Activity: 2 days ago