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Anonymous

13 years ago

SolvedApproved

Red Alert 3 - online issue

Hi,

I have posted this on commandandconquer.com and emailed EA direct but still no solution.

I purchased the ultimate collection through Origin as a digital download. The game works fine, can play missions, skimish and network with computers on my LAN. My issue come when i try and play online I get the following error.

'registry is corrupt and has been altered.'

It accept my login details and is about to load the lobby when i get the above error.

Can anyone help?

Thanks,
Craig

Anonymous
13 years ago
Approved
Which game? If it's Red Alert 3 then I might have a solution for you:
Open your Registry Editor - You can do this simply by pressing the start button, type "regedit" and press enter
Navigate through NKEY_LOCAL_MACHINE / SOFTWARE / Wow6432Node / Electronic Arts / Electronic Arts
There should be a Red Alert 3 folder in there with a subfolder called ergc - Go into that folder - Attention, there also is a red alert 3 folder under just once Electronic Arts instead of Electronic Arts / Electronic Arts. This folder will not have a subfolder!
The ergc folder should contain a (Default) value of the type REG_SZ with the DATA of your serial key without any - between the blocks
If that's not the case, right click, new / string value, enter as name (Default) and as data your serial code without any - or space.

7 Replies

Anonymous
13 years ago
Approved
Which game? If it's Red Alert 3 then I might have a solution for you:
Open your Registry Editor - You can do this simply by pressing the start button, type "regedit" and press enter
Navigate through NKEY_LOCAL_MACHINE / SOFTWARE / Wow6432Node / Electronic Arts / Electronic Arts
There should be a Red Alert 3 folder in there with a subfolder called ergc - Go into that folder - Attention, there also is a red alert 3 folder under just once Electronic Arts instead of Electronic Arts / Electronic Arts. This folder will not have a subfolder!
The ergc folder should contain a (Default) value of the type REG_SZ with the DATA of your serial key without any - between the blocks
If that's not the case, right click, new / string value, enter as name (Default) and as data your serial code without any - or space.
Anonymous
13 years ago
Approved
Hi
Thanks for your reply.
Yes it is Red Alert 3.
I have gone into the registry and located the folder.
Under the Red Alert 3 folder i do not have a subfolder called ERGC, however under Red Alert 3 - Uprising I do have the ERGC folder with the default REG_SZ
When you download from origin, it downloads Red Alert 3 and uprising together. Should i try and put my product code for Red Alert 3 in the ERGC folder under Red Alert 3 - Uprising.
Thanks
Anonymous
13 years ago
Approved
You little genesis
I created the ERGC folder under Red Alert 3 and pasted the product code in there.
Tested and was able to get online.

Thank you so much.
Anonymous
13 years ago
Approved
Thank you for letting us know this worked. 🙂
Anonymous
12 years ago
Approved
Have the same issue as the prevoius person although that fix doesent work for me.
Anonymous
12 years ago
Approved
I went to the Red Alert folder in Program files and put in a text file in the EGRC folder I made. ( I might have spelled EGRC wrong on this but I didn't in the folder I made). Is that what Im supposed to do? Please Help and thank in advance.
Ulemas
12 years ago
had the same issue but just figured it out🙂 i did the drop thing to see the regeristy editor thing however when i scrolled down under Electronic Arts i had Red Alert 3, Red Alert 3 uprising, and this weird one it was Red Alert 3]. this file had my serial code inside being the idiot i am i though it was the correct placement for the serial code for the game lol. all i did was go to the drop file that read "red alert 3" and made a new key file put my seriel code in the "Red Alert 3" file however i still kept the "Red Alert 3]" so it does no harm if u try this.🙂 ill check this soon and message me if u dont know. 😉 good luck time to go to bed -_-zzzzz good luck