Red Alert 3: Can't play online

Got a reply.... take a look, after I explained everything this is what I get

Unfortunately I do not have enough information to properly diagnose your system's issue. If you would like to go the help.ea.com and setup a click to call back, one of our phone advisors would love to contact you as soon as possible with information on how to handle your problem.    

just see how long can EA fix it =_=

help.ea.com had nothing about this =_=

I have the same problem

In game C&C Red Alert 3 i cant login in ... I see "The account was not found". I buy game on steam

So after a month of back and forth with EA support still no solution. They got me to run some diagnostics programs.

"You are actually experiencing quite a bit of connection loss and slowness, later in your connection path to us. Because this is before you even get to our server, there really isn't a whole lot that I can help you trouble shoot with." -EA Customer Experience

It seems they cant find a way to solve this problem. They recommended I get in touch with my ISP but that cant be the problem as my housemate can play just fine. My ticket is now closed.
Im getting a new laptop in about a month, if the problem goes away I'll update this.

They still didn't fixed the problem? I still can't login with the same error...

My Russiam Bear find a solution.
Enter Ea ID with nombers like this:
890012

Same here.  Specified account or subaccount..........

Nice to know im not the only one but bad I can't play.

WAITING......

I tried this and it actually worked! Thank you very much.