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Anonymous's avatar
Anonymous
7 years ago
Solved

Samsung Galaxy Tab E 9.6

Game says it's not made for my device. Graphics suck. Any work around? I just bought this tablet.
  • EA_HighCommand's avatar
    EA_HighCommand
    7 years ago

    Hi @G8T3RZ,

    If the Google Play Store is stating that your device isn't compatible, there is not much you can do about at the moment (other than using a different device, which is compatible), I am afraid.

    We are still looking into some options to make improvements and the game available on more devices, but can't promise anything at this time.

EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
7 years ago

Hi @G8T3RZ,

If the Google Play Store is stating that your device isn't compatible, there is not much you can do about at the moment (other than using a different device, which is compatible), I am afraid.

We are still looking into some options to make improvements and the game available on more devices, but can't promise anything at this time.

Anonymous's avatar
Anonymous
7 years ago
The Play Store doesn't mention anything about compatibility, so it installs no problem. Once I run the game I get a message within Rivals that says;

"Performance Warning: your device is not supported by the game. You will likely experience poor performance or instability while playing on this device."

The game runs smoothly but with terrible graphics compared to my Samsung S8+ phone.

But what is odd is that I get this msg on a brand new Samsung Galaxy Tab E 9.6 (ARMv7 Processor, Quad core Qualcomm, 1280 x 800 wxga screen)

I thought there might be a workaround to make Rivals play nice with this new tablet.
  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    7 years ago

    Hi @G8T3RZ and thank you for the additional details, much appreciated!

    We have that in-game message in place for lower spec devices. Unfortunately, this specific tablet was first released in 2015 and is quite low on internal RAM (compared to other, newer devices). The only advice we can give you at this point is to close all other background apps to potentially improve game performance. Sorry about that.

    • Anonymous's avatar
      Anonymous
      7 years ago

      I'm using a Huawei mate 20 pro, which Is one of the newest phone in the market, faces the same issue too. Any work around?

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