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Rod911_119's avatar
Rod911_119
7 years ago
Solved

Survey Rewards - not received

Product: Command & Conquer: Rivals Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Xiaomi Mi5s OS Version Android 7 What is your Player ID?...
  • EA_dance210's avatar
    EA_dance210
    7 years ago

    Hi @Rod911_119,

    We have sent out the inbox message to claim your 600 Diamonds for participating in the survey. Please let me know if you are able to get the diamonds or if there are any issues. Thanks again for your patience!

Rod911_119's avatar
Rod911_119
7 years ago

I've updated to 1.2 and still no rewards...

EA_dance210's avatar
EA_dance210
Icon for EA Staff (Retired) rankEA Staff (Retired)
7 years ago

Hi @Rod911_119,

Apologies for the delay. The tech issues that happened last week had to due with Update 1.2, so we needed to wait until the newest version went out to all our players. As soon as I get confirmation that the tech side is squared away, we'll be sending out the inbox message again. I'm hoping that it won't take too much longer to get them out to y'all. Again, sorry for the delay!

  • WADofFORCE's avatar
    WADofFORCE
    7 years ago

    So what happen with the months of delay on 1000 dia survey? I'm not holding my breath on the new 600 dia survey. Even though I did both survey's to try and help the game.

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