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Thanks., I wonder if you install RA1 to a different drive than the other games, does this have any effect on the issue?
Everything is same.
- EA_David9 years ago
Community Admin
@ButcherGrindslam Thanks for all the steps you've tried. I was finally able to replicate this issue, and I'll try to raise this on my end.
However I wasn't able to replicate this with disabled cloud saves. Can you try disabling it, then create a RA1 save, then open Tiberian Sun and see if the saves are wiped.
By the way I assume you've been making backups of the saves, but if not they are the SAVEGAME.nnn files in Origin Games\Command and Conquer Red Alert.
The cloud sync is writing the Tiberian Sun saves to this file and removing the RA1 saves, so I don't see how the issue persists with Cloud Saves disabled. Do you play on more than 1 system? - 9 years ago
Reinstalled TS and RA1. Disabled and re-enabled cloud. Saves separately BUT every time annoying window pops out saying my saves on PC are not the same stored in cloud. Timer shows the same ammount of time played still.
I play on different machines. So that's why i bought the compilation to get rid of save transfer routine through USB stick from my main PC to netbook and back.
- EA_David9 years ago
Community Admin
Thanks for the extra info. It looks like this will need to be addressed by the Origin team, unfortunately the "workaround" for now is to avoid using the cloud saves, and/or be sure to keep backups.
I'm sorry that I wasn't able to find a solution, but thank you for all the steps you've tried.
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