touch select issue on 1.3.2
Product: Command & Conquer: Rivals Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Oneplus 6T OS Version 9.0 What is your Player ID? yehosh...
Forum Discussion
Sorry for the missunderstanding of my words. I didn't say it clearly. My English is not very good.
In this issue, I means that I cann't select my army in the game. Not the touch issue on Oneplus 6T before. Which means when I touch the unit on my screen, I cannot select it.
For example, I have two units on the battlefield, like A and B. A is on the right of the map while B on the left. First I touch A to select and then touch left side of the map to control A to go left. Then I quickly switch to touch B and then touch the right side of the map to send it go right. Most of the time A goes left and B goes right. But in some times I cannot select B. Which means I control A to go left, then I touch B on the screen but it do not work. So when I touch the right side of the map, A stop go left and goes right instead. I just cannot select B. If I want to select B to control it, I may try to touch it 3-5 times to select it.
It happens sometime. And my freind also have this problem on his samsung phone.
Thanks.
PS
I updated my Oneplus 6T system to OxygenOS 9.0.12 and install Rivals version 1.3.2 last week. Also I set my phone to show the notch area of the screen. I find that the touch is much better in the game.
EA_Grasshopper
EA QV Team
EA QV TeamThanks @yehoshualee , I just wanted to be sure I understood your issue. 🙂 I have a couple of more questions, does this occur when playing on WiFi or cellular data? Or both? Do you know if it seems to occur on the same map or all maps in general? If possible, could you provide a video of you in game showing this? And can I get your Persona ID to investigate further? It's a 13 digit number found in Settings > About. Thank you!
Both on WiFi or cellular data have this problem. And all maps will have this problem. And this only happen when I operate, so it's hard to record and provide a video.
I asked my friend, they have this situation when the net connection is not good. So I changed time to play game when the net connection is good. The game work fine and have no such situation. But for our players from China, we have an unstable net connection. Lag happens at any time. Maybe this is the problem.
Thanks for your help. Hope you can help to improve our unstable connetcion but we know it's really hard.
- EA_Grasshopper
Hey @yehoshualee thanks for getting back to me. It does sound like it is related to your connection. ☹️ Have you and your friend tried restarting your WiFi router regularly? That could help performance for you? Let me know if that helps.
Finally I get a video of this bug. This is record game from Windows on Bluestacks. At 2 second, mouse clicked common aircraft at the bottom of map but failed. The common aircraft at the top moves down.
You can get it here:
https://drive.google.com/open?id=1687mzZpxmKyseDkR1mZG9BS7LQZHK62R
