C&C Generals and Zero Hour don't exist as separate products on the EA app; that's why their codes can't be redeemed. They only exist as part of C&C: The Ultimate Collection.
Look at these! Their bot answer is not even relevant to the question. They also marked the issue as resolved rofl.
I have exactly the same problem and I already bought from original EA Generals Zero Hour CDs many years ago too same as you & many people. But they just don't care and push you to pay again. So what's the difference between i have original CDs & keys when i can't add into the EA application and downloading from any internet site or buying from pirate shop?
I can send my keys photo or Generals Zero Hour case whatever they want but they don't even answer when you e-mail or something them.
People are right to say EA is the worst customer support and has no soul, sadly.
same here i have the disc,s but can not use them as this new computer does not have a disc drive so i repurched them about 5 or 6 years ago as a dowload option i can play some to an extent but others like the generals ask for a product code that i do not have
