Forum Discussion

87c34f4d223893c's avatar
2 years ago
Solved

Yuri's Revenge Internal Error

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 08.31.2023 10:37
Summarize your bug Yuri's Revenge crashes whenever the mission is about to load. RA2 works just fine. See below for more information on exactly what's happening.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I listed the steps I took in my summarization above.
What happens when the bug occurs? The game crashes and I can't play.
What do you expect to see? The mission loading and game working properly.

I have downloaded the C&C RA2 & Yur's Revenge edition. I have played through RA2 just fine, including all Allied and Soviet missions. I can launch Yuri's Revenge just fine. It goes through the introductory video without issue. I select 'New Campaign' and everything seems to work well, I can watch the first video of the first mission. The mission load screen loads normally, until the end. As soon as the mission is about to load, the app crashes and I get an error that states, "Yuri's Revenge has encountered an internal error and is unable to continue normally. Please visit our website at http://www.westwood.com for the latest updates and technical support."

I have uninstalled and reinstalled it a couple times thinking that would fix it, but nothing does. I don't understand how RA2 can work perfectly, but Yuri's Revenge is having these issues, since they are the same download. I am using Windows 11 Home Edition on my PC.

I have also visited the website listed on the error, but there doesn't seem to be anything there about fixing the downloaded game. Any help will be much appreciated. Thank you.

  • @87c34f4d223893c4 

    A lot of the games have been upgraded with community-created unofficial patches that fix a lot of their bugs and compatibility problems. You can find them here:

    Command & Conquer 1:

    Red Alert 1:

    Tiberian Sun:

    Red Alert 2:

    • I advise installing the CnCNet online play installer for RA2/YR. Even if you're not interested in online play, it comes with a bunch of automatic fixes. It should automatically take care of the "black screen on startup" issue, and has a configuration tool that allows further tweaking of the game's settings.

    Generals:

    • GenTool seems to be the main patch for Generals these days. The website is kind of vague on what it does besides restoring multiplayer and adding anti-cheat, but I heard it does a lot to make it work better on modern OSes too.
    • If you have issues with DirectX errors popping up, find and delete the file "dbghelp.dll" in the game's install folder.

    Renegade:

6 Replies

  • @87c34f4d223893c4 

    A lot of the games have been upgraded with community-created unofficial patches that fix a lot of their bugs and compatibility problems. You can find them here:

    Command & Conquer 1:

    Red Alert 1:

    Tiberian Sun:

    Red Alert 2:

    • I advise installing the CnCNet online play installer for RA2/YR. Even if you're not interested in online play, it comes with a bunch of automatic fixes. It should automatically take care of the "black screen on startup" issue, and has a configuration tool that allows further tweaking of the game's settings.

    Generals:

    • GenTool seems to be the main patch for Generals these days. The website is kind of vague on what it does besides restoring multiplayer and adding anti-cheat, but I heard it does a lot to make it work better on modern OSes too.
    • If you have issues with DirectX errors popping up, find and delete the file "dbghelp.dll" in the game's install folder.

    Renegade:

  • Sorry, I forgot to reply but this worked great! CnC Net works flawlessly with both RA2 and Yuri's Revenge. Thank you for the solution!

  • @Nyerguds Hello, I have the same issue as the OP but it happens when using CnCNet for Yuri's Revenge as well as through Steam. Any thoughts? I'm running Windows 11 on my PC.
  • Nyerguds's avatar
    Nyerguds
    Hero+
    11 months ago

    @Vanderputz Since the big update of March 7, a whole lot changed on all the games, basically making all existing patches and guides obsolete. We'll have to wait for the CnCNet people to update their side of things...

  • Thank you very much for the info.  I'll be on the lookout for new information.