Forum Discussion

Karmafunkz313's avatar
Karmafunkz313
4 years ago
Solved

Bought dead space 2 on steam log in failed unable to connect to EA servers try a

Hey I bought Dead Space 1 and 2 recently from Steam during Steam Sale anyway I really liked Dead Space 1 beaten it normally and then on impossible but now I when I tried playing Dead Space 2 as far a...
  • EA_Illium's avatar
    EA_Illium
    4 years ago

    Hi @Karmafunkz313 

    You are able to enter in your EA account credentials correct?

    If not can you try going through the following steps? 

    • Connection and Advance Connection Guides 
    • Check any AV or Firewall that might interfere/control network traffic
    • Check your Modem/router settings for anything that may block/interfere with network traffic
    • Switch from Wi-Fi to ethernet, or if unable move closer to your router. 
    • Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Hi @Karmafunkz313 To confirm are you getting a specific message when trying to access Multiplayer, or does it just fail to load for you? 

Karmafunkz313's avatar
Karmafunkz313
4 years ago

The first I do get a message something along the lines "couldn't log in to EA servers or failed to log in. try again later" this is when I type in the correct when I type in my mail and password wether be it if I go wether I go to "multiplayer" or "redeem content" in both cases the message I get is something along those lines "couldn't log in try again later" every time

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hi @Karmafunkz313 

    You are able to enter in your EA account credentials correct?

    If not can you try going through the following steps? 

    • Connection and Advance Connection Guides 
    • Check any AV or Firewall that might interfere/control network traffic
    • Check your Modem/router settings for anything that may block/interfere with network traffic
    • Switch from Wi-Fi to ethernet, or if unable move closer to your router. 
    • Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  

Featured Places

Node avatar for Dead Space Franchise Discussion

Dead Space Franchise Discussion

Scavenge the violent wilderness, build devastating weapons, and take down the terror on the Dead Space Games forum.Latest Activity: 9 hours ago
5,348 Posts

Recent Discussions