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Karmafunkz313's avatar
Karmafunkz313
4 years ago
Solved

Bought dead space 2 on steam log in failed unable to connect to EA servers try a

Hey I bought Dead Space 1 and 2 recently from Steam during Steam Sale anyway I really liked Dead Space 1 beaten it normally and then on impossible but now I when I tried playing Dead Space 2 as far a...
  • EA_Illium's avatar
    EA_Illium
    4 years ago

    Hi @Karmafunkz313 

    You are able to enter in your EA account credentials correct?

    If not can you try going through the following steps? 

    • Connection and Advance Connection Guides 
    • Check any AV or Firewall that might interfere/control network traffic
    • Check your Modem/router settings for anything that may block/interfere with network traffic
    • Switch from Wi-Fi to ethernet, or if unable move closer to your router. 
    • Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
Karmafunkz313's avatar
Karmafunkz313
4 years ago

The first I do get a message something along the lines "couldn't log in to EA servers or failed to log in. try again later" this is when I type in the correct when I type in my mail and password wether be it if I go wether I go to "multiplayer" or "redeem content" in both cases the message I get is something along those lines "couldn't log in try again later" every time

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Hi @Karmafunkz313 

You are able to enter in your EA account credentials correct?

If not can you try going through the following steps? 

  • Connection and Advance Connection Guides 
  • Check any AV or Firewall that might interfere/control network traffic
  • Check your Modem/router settings for anything that may block/interfere with network traffic
  • Switch from Wi-Fi to ethernet, or if unable move closer to your router. 
  • Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  

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