Can't Connect to EA Servers - "Gamer Profile Does Not Have the Correct Permissions"

When I first loaded the game, it asked about an Origin account.  I didn't know if I had one, so just skipped that part. While in game, I try to connect to the EA servers and get the following error:

"your gamer profile does not have the correct permissions to access xbox live functionality"

I am most definitely connected to xbox live

I dug up my old EA account, installed the Origin software on my pc, 'added friends' to sync my xbox account

i downloaded an EA demo game, did the whole sign into Origin process (with the hopes that this game would see that) - but I did delete the demo game before I tried to sign back in with this game

I have no parental controls on my xbox

I downloaded the Online Pass

I tried everything I could think of but am still getting this message.  This prevents me from getting online to play co-op and anything else.

Any ideas?  Is there a way to reset the game mechanics so it prompts me to attach my Origin's accnt to the game?

This is getting very frustrating.  Any and all help or suggestions are welcome.

Thanks.

Hi there,

Just to confirm you have activated your online pass on your game? If not you can find instructions on this below
https://help.ea.com/article/how-do-I-enter-my-dead-space-3-online-pass

If you still are having issues then contact EA Support with the link below.

http://support.ea.com/contact-us

Hope this fixes your issue

Kuro

Good call, I forgot to mention that.  Yes, I did do that and all the suits are opened up for me in the kiosk.

I am in the same situation, however my region is in Singapore,i couldnt start co-op campaign,only able to play solo ☹️

Unable to play co-op.

message " your gamer profile does not have the correct permission to access xbox live functionality".

Checked settings for xbox they look OK. I have a Silver Account.

Xbox live is working.

I cannot access EA Servers.

Please Help!!!

Thank You

Glenn

I have joined X-Box Live Gold. I have entered my redeemable online pass code, and purchased a new online pass when that didn't work. I keep getting the same message: "Your Gamer Profile does not have the correct permissions to access Xbox live functionality." I am posting here because Microsoft has no idea what is going on, and redirected me to you geniuses. Now, having spent the last hour navigating yours and Microsoft's convoluted online purchase systems and counter-intuitive graphic-based search engines, I would love to have an explanation as to how I might perhaps play the game I paid for. If that's not too much trouble.

Is there no fix for this? Is there some way I can actually email EA support directly so that some sort of progress can be made on my issue?

I got Kingdoms of Amalur and have no problems connecting to the servers in that game either, but I STILL have the same problem in Dead Space 3.

Just sorted it, you need a gold membership to access it, that is all it boils down to, its a kick in the balls but that is all the problem needs to be fixed.