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2feezy202876's avatar
2feezy202876
3 years ago
Solved

Dead space , loading animation stuck

I'm playing on PC AMD Radeon Ryzen 5 , in ea app I click the play button and the first building shaders screen took 35 minutes and then it got stuck on the next screen with the badge in the bottom ri...
dead space
technical issues
  • squiddlestiks's avatar
    squiddlestiks
    3 years ago

    @2feezy202876  Please attach a DxDiag report to your original post. This will help the support team identify what might be going wrong with the game. Also, there are a few things you can try:
    Navigate to 'C:\Users\<USERNAME>\Documents\DeadSpace(2023)\' and delete the 'cache' folder. One of the community managers suggested that rolling back the drivers of the graphics card may help:

    • AMD: version 22.5.1
    • NVIDIA: version 527.37

    Refer to this post for more information. NOTE: The important part is at the bottom of the post, whether or not you are getting the error that post refers to does not matter. It contains instructions for finding the correct drivers

squiddlestiks's avatar
squiddlestiks
New Scout
3 years ago

@2feezy202876  Please attach a DxDiag report to your original post. This will help the support team identify what might be going wrong with the game. Also, there are a few things you can try:
Navigate to 'C:\Users\<USERNAME>\Documents\DeadSpace(2023)\' and delete the 'cache' folder. One of the community managers suggested that rolling back the drivers of the graphics card may help:

  • AMD: version 22.5.1
  • NVIDIA: version 527.37

Refer to this post for more information. NOTE: The important part is at the bottom of the post, whether or not you are getting the error that post refers to does not matter. It contains instructions for finding the correct drivers

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