Dead Space 3 (PC): false VM detection on Surface — VBS can't be disabled
Dead Space 3 (Steam, PC) refuses to launch on my machine with this error: "We're sorry, an error has occurred — This game will not run in a virtual environment. Please use your main Windows environment to play." The machine is physical hardware, not a virtual machine. System: - Microsoft Surface Laptop 4 (Secured-core PC) - Intel Core i7-1185G7 - Windows 11 Pro, build 10.0.26200.9457 - UEFI 33.108.143 - Windows Defender only, no third-party security software - No virtualization software installed The check appears to trigger on the mere presence of the Windows hypervisor, which Windows 11 runs by default for VBS (virtualization-based security). I tried every documented way to shut it down: - Disabled Core Isolation / Memory Integrity (confirmed HVCI stopped) - bcdedit /set hypervisorlaunchtype off - bcdedit /set vsmlaunchtype off - bcdedit /set {current} loadoptions DISABLE-LSA-ISO,DISABLE-VBS - Registry: EnableVirtualizationBasedSecurity = 0, Secure Launch (SystemGuard) = 0 - Verified Hyper-V, Virtual Machine Platform, Windows Hypervisor Platform, WSL, Windows Sandbox and Containers are all disabled After rebooting, HyperVisorPresent is still True and hvservice.sys is still running. Per Microsoft's own support answer on an identical Surface Pro case, Surface devices enable virtualization at the firmware level to support security features such as Memory Integrity, and this cannot be fully disabled by the user. Surface UEFI has no virtualization toggle at all. So there is no action available to me that makes this game launch. Could the detection be changed to identify an actual virtual machine rather than the presence of a hypervisor? VBS is enabled by default on Windows 11, and on Secured-core PCs it cannot be turned off — I expect more reports like this over time. Happy to provide an msinfo32 report if that helps.
Dead Space Remake BSOD
I've been having a recurring issue with Dead Space Remake where it eventually BSODs my entire PC. It only seems to happen with Dead Space and usually after playing for around 40 minutes. There's no specific area or action that seems to trigger it.. I can just leave Isaac standing in a room and after 40 min or so I'll come back to the PC crashed. I've tried a bunch of the the things others say to try already: updating NVIDIA drivers, clearing shader caches, disabling HDR, capping FPS at 60, verifying the game files, reinstall the game, and changing graphics settings. I've gotten two different BSODs: SYSTEM_SERVICE_EXCEPTION (0x3B) and IRQL_NOT_LESS_OR_EQUAL.
Dead Space 3 Origin/Steam Grey screen crash
Hey, i've been struggling to get Dead Space 3 to work on PC lately. It used to work for years on the exact same computer. any time there's a quick time event the game gets a gray screen then crashes a few seconds later. Both steam and Origin versions have same problem. I've tried windowed with vsync off, reinstalling, verifying files, reinstalling DX setup and vcredist manually. 10+ nvidia graphics updates later and still same issue.
Unable to install Dead Space 3
What purpose does the forum or any "support" entity of EA even serve? In the information age, you cant get prompt responses on game-specific forums here, and of all the threads I have read in this area, the community managers basically say "there is nothing we can do." Why even run the things if you are either hamstrung into being unable to do anything, or are fundamentally unwilling to provide any help? (CM EA_Lanna: Edited to update thread title to focus question succinctly.)DEAD SPACE 2 - failed to launch game
Hello, I just downloaded the game, and every time I try to launch it I get an error message that says: 'failed to launch game' an error on our end caused the launch to fail. try again a little later. What should I do? It has already been showing me the same message for 3 days since installation.
