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Rog69's avatar
11 years ago

Dead Space Android - Download stuck at 25%

Hi. I have recently purchased Dead Space mobile from the Google play store and cannot get it to install.

After running the client the game attempts to download additional data but only gets as far as 25% / 36Mb on every attempt before displaying the following error - DOWNLOAD FAILED 25%- "progress has been saved. Reconnect then relaunch app to continue download (-11)

I can see from the game reviews and other posts online that this is a common problem, but I can find no solution.

I tried re-installing the game but that didn't change anything.

My device is a 2013 Google Nexus 7 running the very latest version of Android. The device is not rooted.

I am attempting to download via a strong wifi connection, this is not a connection issue on my end.

I have searched the EA support site and read the Android FAQ and cannot find a solution, it does not seem possible to connect to live help for this title.

Please can you advise on how to either get my game working or obtain a refund please, the very short refund window provided by Google play has passed.

20 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago
    Download the game in another device, then copy ther folder for your device. It worked for me. I can send you the folder if u want.
  • Hello, im having the same problem, i bought the game today and when it start, the game wants to update, , starts the donwload and when its get 53% 55 of 102mb, justs stops, aparently keeps downloading, because the status number keep showing certain number of kb/s, but never end, i let the game time enough to update and tried reisntall, my mobile phone is a Bq aquaris 5hd with 4.4.2 kitkat android version and play store says that its compatible, and im not able to find a solution. so i came here to ask you.

    thanks in advance.

  • Anonymous's avatar
    Anonymous
    10 years ago
    There is no solution, EA wont help. What you need to do is download the game in another device with older android version (I used jelly bean to do so), then copy the android/com.eadeadspace for your kitkat device on the same place and Voila.
  • Anonymous's avatar
    Anonymous
    10 years ago
    I wll upload the folder to google and post a link here
  • that would be very nice of you, because i dont have another phone with older version of android. thank you in advance

  • Can you please send me the link? i have the same problem with my zenfone 6 and i doesnt have any old phone :/

  • Anonymous's avatar
    Anonymous
    10 years ago

    @Rog69 wrote:

    Hi. I have recently purchased Dead Space mobile from the Google play store and cannot get it to install.

    After running the client the game attempts to download additional data but only gets as far as 25% / 36Mb on every attempt before displaying the following error - DOWNLOAD FAILED 25%- "progress has been saved. Reconnect then relaunch app to continue download (-11)

    I can see from the game reviews and other posts online that this is a common problem, but I can find no solution.

    I tried re-installing the game but that didn't change anything.

    My device is a 2013 Google Nexus 7 running the very latest version of Android. The device is not rooted.

    I am attempting to download via a strong wifi connection, this is not a connection issue on my end.

    I have searched the EA support site and read the Android FAQ and cannot find a solution, it does not seem possible to connect to live help for this title.

    Please can you advise on how to either get my game working or obtain a refund please, the very short refund window provided by Google play has passed.


    I have the same issue at this date, november 2015

  • Anonymous's avatar
    Anonymous
    10 years ago

    Hey bud I know im a little late on this, but Im having the same problem. Dead space works on my phone, but wont on 2013 nexus 7 marshmellow (i believe). I know I sound like an idiot, but how do I copy this file? Do you think you could send me a link or something to the file as well? Thanks alot!

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