Forum Discussion

2 years ago

Solved

Dead space PC crashing constantly

Dead Space on PC is crashing more and more. It used to be only every 20-30 minutes, but now I can't even get in the game. Every time it says DeviceErrorHung and that my gpu crashed, but it's only this game. Someone please help me I want to fix this?

dead space

technical issues

EA_Illium
2 years ago
HI @natedoggyboy2133 when you have a moment can we try the following steps?

EA App's Cache (Top Left Menu > Help > App Recovery)

Repair/Verify your game based on which client you are launching from

EA App - Repair (My Collection > Tile Dots > Repair)

Run the System File Checker tool then Check for Windows and GPU updates

Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings

Guide for Troubleshooting Graphics issues

Install/Repair your VC++ files for Dead Space

Remove any over-clocking or undervolt settings or software and check if the issue continues.

Check for other applications that may be limiting EA App or Game performance

3 Replies

demoniodemorgot
2 years ago
Esto ocurre con la ultima actualizacion de drivers. Instala los anteriores y no te aparecera mas el error.
EA_Illium
EA Staff (Retired)
2 years ago
HI @natedoggyboy2133 when you have a moment can we try the following steps?

EA App's Cache (Top Left Menu > Help > App Recovery)

Repair/Verify your game based on which client you are launching from

EA App - Repair (My Collection > Tile Dots > Repair)

Run the System File Checker tool then Check for Windows and GPU updates

Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings

Guide for Troubleshooting Graphics issues

Install/Repair your VC++ files for Dead Space

Remove any over-clocking or undervolt settings or software and check if the issue continues.

Check for other applications that may be limiting EA App or Game performance
leomagg
2 years ago
Finished all those steps and there is still a problem with the game.
I dont know if it matters or if the specs of the oters having this problem to is the same but i am runing MSI GL66 with Intel I5 12500 Nvidia RTX 3060 16GB ram and 500 GB M2 and 1TB M2. This problem started after i came home and updated my PC, i was off grid since may.