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If you contact ea support via email they will do the reset for you.
- @glussier I can't find email on web page, would you please write it to me?
- EA_Shepard2 years ago
Community Manager
@Shimboru Hey, so this is something support has to resolve for you. Pretty easy fix really.
can contact our live support team on our Help Site. Chat is quicker but email works as well. This can be listed under Codes and Promotions or Technical Support. Just explain that the license expired and you need to reinstall the game.
Cheers!
I've created two cases about this issue ,but still not be replied days after.
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