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Anonymous's avatar
Anonymous
11 years ago
Approved

Re: Dead Space DirectX Setup Error: An internal error occurred

Hey buddy, I had the same problem. It happens with a couple of EA games. Go to C:\Program Files (x86)\Electronic Arts\Dead Space\__Installer\directx\redist and erase every other file EXCEPT for:

1. DXSETUP.exe

2. DSETUP.dll

3. dsetup32.dll

Then run the installer once again. Good Luck.

11 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    11 years ago

    Thanks Manuel012387,

    In my case the location of those .cab files is this: C:\Program Files (x86)\Origin Games\Deadspace\__Installer\DISK1\DirectX

    I however, did not get the game from the On The House offer so your location may be the correct one. Either way, the idea here is to delete potentially corrupt DirectX .cab files and have the installer replace them.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Cheers Bro, Your spot on😕mileyvery-happy:

  • i dont understand im using vista but there isnt any of those things in my direcx folder of X84 and X64 things

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    11 years ago

    Hey, what do you see in the paths that I and Manuel012387 have posted.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Hey guys, im having the same issue however im not sure that the same thing is helping my situation. Is there a different way to make it work? Thanks 🙂

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    yep erasing all except for

    1. DXSETUP.exe

    2. DSETUP.dll

    3. dsetup32.dll

    did the trick it work thank you very much Manuel012387 !!

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @franckaera51 and thank you for posting about your solution. Enjoy your game and let me know if there is anything else we can do for you.

    Cheers,

    Archi

  • icruise1's avatar
    icruise1
    6 years ago

    Yep, just came here for this problem and solved it by deleting those files. Would be nice if someone on the Origin side would fix it, but that seems kind of unlikely given how long this has been an issue.

  • Mailuy's avatar
    Mailuy
    6 years ago

    @franckaera51Manuel012387 This dosent work for me it keeps redownloading the files everytime I try to finish the installment and goes back to directx internla error

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