@EA_Shepard Greetings, replying to your questions:
When you install it, are you installing it on the same drive as the EA app?
Yes, both DS2 and the EA app are installed under "C:\Program Files" in the default directory used by the EA app installer.
Are there any errors of any kind?
No errors of any kind.
On launch from the desktop or the EA app play button:
- The game client loads to a (black) fullscreen as expected.
- A circular cursor is actively spinning in center screen for approximately 30 seconds.
- The circular cursor disappears followed briefly by what appears to be the game's mouse cursor then, exit to desktop and EA app with no error message.
- I am able to relaunch DS2 from the EA app or desktop icon multiple times, always with the same result as above.
As mentioned earlier, I am able to play Dead Space 1 (original version) and currently playing Dead Space 3 both, installed using the EA app and default drive/directories.
My computer - MSI Pulse 17 B13VGK
Processor - 13th Gen Intel(R) Core(TM) i7-13700H, 2400 Mhz, 14 Core(s), 20 Logical Processor(s)
Installed Physical Memory (RAM) - 16.0 GB
GPU - NVIDIA GeForce RTX 4070 Laptop GPU - Driver version 551.23 (current)
OS - Microsoft Windows 11 Home Version 10.0.22631 Build 22631
Version 10.0.22631 Build 22631 - All available updates installed.
Direct X version - Direct X 12