Re: PC - Compiling Shaders issue

Thank u for quick response but i have already tried this solution but nothing changed.i have formatted and changed os win11 to be sure with all clear without any other application and nothing changed.see the attachment below.thank you

Thank u but i don't think it will works because today i tried to launch game with my monitor disconnected using teamviever but nothing changed.Thanks for your support

Hi @il_mase2000 Thanks for this info!

For anyone running into this would it be possible to get the following details and I can pass this on to the team!

Platform:
PSN ID/Xbox GT:
Region:
Are you using an internal or external drive?
Are you using an HDD or SSD?
Date this issue started (is it still happening?)?
Is anything else happening?
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag

@EA_Illium Thank u for quick support, below all that you requested:

Platform: PC EA App
PSN ID/Xbox GT: ilmase2000
Region: Italy
Are you using an internal or external drive? Internal
Are you using an HDD or SSD? Samsung SSD 850 EVO 500GB
Date this issue started (is it still happening?)? from the first launch
Is anything else happening? yes a different people on the forum
If possible, share a Screenshot or Clip... see attachment
If on PC, please share a DxDiag  see attachment

Please fix it

Regards

@il_mase2000 According to this post, you are under the minimum requirements to run this game, so even if you got past the initial loading screen, you will not have a great gaming experience... Sorry friend

Platform: Windows 10
PSN ID/Xbox GT: Crypthammer88
Region: North America
Are you using an internal or external drive: Internal
Are you using an HDD or SSD: SSD, Hynix Gold P31 2TB PCIe NVMe Gen 3 M.2 2280
Date this issue started (is it still happening): Since launch, problem still occurs
Is anything else happening: Game launches, displays a "building shaders" screen for approximately 2-4 seconds, and then closes back to the desktop, with no error message.

See attached DxDiag.

Platform: PC, Windows 11, Steam
Xbox GT: DanielXD#7790
Region: Germany
Internal or external drive: Internal
HDD or SSD: I am using SSD
Date when the issue started: 27th January (Launch), it is still happening.
DxDiag will be attached.

Any word on when we'll see a fix for this?  I'd like to play the game I'm paying for.

Platform: EA App
PSN ID/Xbox GT: AlexiosH
Region: UK
Are you using an internal or external drive: Internal
Are you using an HDD or SSD: HDD
Date this issue started (is it still happening): Since launch, problem still occurs
Is anything else happening: Game launches, displays a "building shaders" screen then a black screen with loading icon with no progress.

Attached Screenshot and DxDiag

Updated to the latest Nvidia driver that was released today (528.49) and still no change.  It attempts to create shaders and then fails and crashes to desktop with no error message.  Updates would be splendid.

Hi @crypthammer88 @AlexiosH @il_mase2000 Thanks for providing this information!

If everyone has the latest System and GPU updates can you try to repair Dead Spaces VC++ files (install location > Dead Space > _installer > vc > vc2015 > reddist > run both files), then try to put your device in a Clean Boot then launch the game? 

Hello, I don't really know how to "Fix" the game like you have said  (install location > Dead Space > _installer > vc > vc2015 > reddist > run both files), do you maybe have a tutorial or can explain how to do that? Thank you

Running the Dead Space VC++ files did nothing because I received an error message each time informing that a product was already installed.  Nonetheless, I can confirm that the issue is with Razer Cortex, at least for me.  I went through a clean boot, and then re-enabled software one by one, and it was Razer Cortex specifically that interferes with Dead Space.  I can get the game to run to the main menu and start into the campaign, although I haven't played at all yet.  I assume it will play fine now.  It's probably worth digging into the relationship between Dead Space and Razer Cortex.  I tried running Dead Space with Razer Cortex running, but with the game booster disabled, but it still didn't run past the initial warning screen.  Glad it's fixed for me.

TL;DR, for other users out there, try closing your Razer Cortex software and run the game again.  My old Razer Synapse software doesn't interfere with my game, since I have the old Razer Naga 2014 Left Handed edition, and it needs the legacy software to run.  Razer Synapse 3.0 also functions properly with the game, so just close Cortex from the right click menu in the system tray, select "Exit Cortex", and run the game again.  It worked for me.