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15 Replies
@EA_Leeuw I have Dead Space Remake. I;m playing on EA apps, I don't have polish language in menu and I don't have Polish subtitles in game. Game from Polish distribution(in a Polish store Media Expert). On the packaging it says that it is fully in Polish
The EA application is fully in Polish, but the game is not, only Polish dubbing.
Screenshoty.
- EA_Leeuw3 years ago
Community Manager
@Darkon202, thanks for these pictures of the game box. I have highlighted the situation to the teams to check if it is possible to get some more information about this.
It's just the packaging inside was only cd-key. The package does not include the disc
Please help me. I can not play
other users from Poland who have the same problem
Zgadza się jest problem zwyborem języka poslkiego, ale nie tylko z Dead Space, ale i z innymi grami, które posiadam na swoim kocie EA. Battlefield 3 mam do wyboru tylko rosyjski, jakby aplikacja ea widziała, że jestem za wschodnią granicą. Z platformami steam i epic nie ma problemu, żebym wiedział to bym kupił swłaśnie klucz na którąś z podanych.
- EA_Leeuw3 years ago
Community Manager
Hey @gordonshamwaysss,
This is the English-speaking forum. The Polish forum can be found here. 🙂 Can you help me and other people on this problem?
I have had the same issue (also physical edition from Polish shop) and what I have done to fix this was uninstaling the game on EA App and installing it on again via Origin. After that I had polish subtitles and menus on both Origin / EA App.
The problem is, since Origin will be not working soon, EA must fix this ASAP.
- EA_Leeuw3 years ago
Community Manager
Marked as Solution for Player Visibility.
Thanks for raising this issue with us, all. It has been passed on to the teams for investigation.
If we have any updates on the situation, we will post a new reply or update this post.
Update:
We just got word that the EA app dev teams have fixed this issue.
It could take some time to reach your EA app client, but it shouldn't take longer than 24h. It is possible that you can already receive the fix.
To receive the fix, please repair your Dead Space installation via the EA app or redownload the game and make sure to select the Polish installation language.
Please let us know if it's now available for you and working as intended.
Man I love you! I playu polish version in DEAD SPACE <3 love you man so much!
EA APPS is not good aplication.
CM edit: don't try to circumvent the profanity filter.
- EA_Leeuw3 years ago
Community Manager
Hey everyone,
We just got word that the EA app dev teams have fixed this issue.
It could take some time to reach your EA app client, but it shouldn't take longer than 24h. It is possible that you can already receive the fix.
To receive the fix, please repair your Dead Space installation via the EA app or redownload the game and make sure to select the Polish installation language.
Please let us know if it's now available for you and working as intended.
I had BF4 with Russian and Polish langueges only. But now russian language is unavaiable/ I have Polish only and i understand nothing.
Try reinstall game twice - all the same, Polish only.
I lake this game. How I can get English language.
Thanx
- EA_Shepard3 years ago
Community Manager
@Marshall_50cal The install and text languages are based on the games original purchase itself. The Origin store and now EA App store purchase games based on your location and regional settings of your EA account. For example, If I am in the U.S. my purchases would be based in EN, if your store connections to RU for example, the language would be based on how that game's entitlements are added through the purchase.
For this one, as we are not able to change those over the forums, you can reach out to live support but essentially, if that is all you see, your game is locked into those languages only.
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