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FearlessTunafis's avatar
3 years ago
Solved

rig menu constantly opening

i keep having an issue where the rig menu is constantly opening on pressing e to interact. i have tried unbinding all the controller bindings, but for some reason the game keeps re-assigning the ones for move backwards and left plus look left and down even after i delete them.

have also tried quitting razer synapse and icue as i figured those might be causing an issue but to no avail. also makes no difference whether i have a controller connected or not.

this is becoming rather frustrating to say the least...

  • Hi @FearlessTunafish @LongLiveBobDole 

    Are you using the game's default controls or custom bindings?

    Also, when you have a moment can we try the following steps and check if this continues?

    • Make sure the game is installed on an internal SSD (versus HDD or external SSD connected via USB)
    • Run the System File Checker tool then Check for Windows and GPU updates  
    • EA App's Cache (Top Left Menu > Help > App Recovery
    • Repair Games (Go to My Collection > Select the tile Dots > Repair)
    • Check for other applications that may be limiting EA App or Game performance
    • Rolling back your GPU drivers to a previous version then test
    • Put your device in a Clean Boot then launch the game

    Thanks!

2 Replies

  • I have been getting this exact issue as well.  Exiting the game completely and reloading the save seems to be the only way to fix it that I have found.  I noticed that the issue starts if I hit Shift+Tab to bring up the Steam overlay while playing.  

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @FearlessTunafish @LongLiveBobDole 

    Are you using the game's default controls or custom bindings?

    Also, when you have a moment can we try the following steps and check if this continues?

    • Make sure the game is installed on an internal SSD (versus HDD or external SSD connected via USB)
    • Run the System File Checker tool then Check for Windows and GPU updates  
    • EA App's Cache (Top Left Menu > Help > App Recovery
    • Repair Games (Go to My Collection > Select the tile Dots > Repair)
    • Check for other applications that may be limiting EA App or Game performance
    • Rolling back your GPU drivers to a previous version then test
    • Put your device in a Clean Boot then launch the game

    Thanks!

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