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Anonymous's avatar
Anonymous
13 years ago

server error (5002)

When trying to download DS3 I get an error message that tells me my country gate needs updating:/ how do I fix?

6 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago

    Regarding the error (5002),  try changing the screen resolution. This should allow the game to install and run completely.

     

     

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  • Anonymous's avatar
    Anonymous
    13 years ago

    Hi there,

    A friend of mine recently bought the Dead Space app from the Google Play store on her HP Touchpad. I recommended the app to her because it worked perfectly fine on my Samsung Galaxy Tab 2 7.0, however on hers she appears to be getting the message "Server Error Server 5002". I've done some research on this error thus far, and come up with the fact that it's a fairly common error on some of your apps. However, I've found no results on how to solve this problem. Some of the answers I've found claim that she has to have another android to fix this problem, but according to her no one her her family has another one. She tried un-downloading and re-downloading the app, only to get the same error the second time. The 15 minute Google Play refund window closed for her, so she cannot get her money back for the app. 

    My question is if there is an answer to this problem? Is it something that happens among many tablet versions? Or is hers just unable to support the app? I promised I would help her with this problem and get it resolved as soon as possible, so a quick reply would help me out. I really enjoy the app myself, and want her to experience the fun I've been having playing it for herself, and for her to be able to give the game positive reviews.  

    Thanks! 😕mileyhappy:

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    13 years ago

    Hi hawkpool04,

    Is your friend using custom firmware on that device?

    It may be worthwhile trying to reset the navigation bar size to default.

    Regards,

    Barry.

  • Anonymous's avatar
    Anonymous
    12 years ago
    I get a. Server error visit eamobile.com/country gate select country and click Customer support 5002. OK I just get redirected back to eamoblie.com so that doesn't work ....but mainly dead space needs a 420mb download to work and I get a server error. So I can't play ... Kinda feel in like I just threw money out the window can you fix this please
  • Anonymous's avatar
    Anonymous
    12 years ago

    I haver acer tab nd it giving error plz tell me a solution for this i wil be very thankful 

  • Anonymous's avatar
    Anonymous
    12 years ago

    5002 error please help dead space mobile im big deadspace fan and want to play it thanks 

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