Forum Discussion
It is likely your machine is managed by your school, organisation etc. and has some virtualisation based security that you will not be able to turn off.
We are unable to assist if this is the case, thanks.
- 3 years ago
Hi EA_Barry,
I get the same error on "Surface Laptop Studio" with "RTX 3050 Ti Laptop".
No virtualization, tried to deactivate HyperV, disabled Security Software and Microsoft Virtualization Based Security, problem persists and game doesn't start.
- 60bd69fc303a70c23 years agoNew Novice
@EA_Barry @roman_holzner the exact same problem. I'm sure there is some virtualization and I tried everything to turn them off, still no use. This is a personal Surface Pro 2 Laptop, so no org management of security.
So can you tell me for Windows 11 what exactly I need to do to turn off all virtualization for YOUR app to understand that this is not a virtual environment and play the game I paid for?
I used to be able to play on Origin until last week but you disabled that too. I need more options than the EA desktop app to play this game.