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Toucanjake's avatar
Toucanjake
3 years ago
Solved

Xbox Series X - No Audio

I’m using an Xbox Series X.  Purchased the digital deluxe edition, but I don’t think that matters in this case. There is no audio.  None on start up, none in game, the game begins with a cutscene ...
dead space
technical issues
  • AkitaAkimbo's avatar
    AkitaAkimbo
    3 years ago

    Hi EA_Illium,

    My issue has resolved and seems to have been an issue with my Xbox and my TV not working well together. The game was not the source of my problem.

    Thanks for checking in!

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago
@AkitaAkimbo Thanks for this update glad to hear! What did you do to fix it issue?

It might help anyone else who run into this!
AkitaAkimbo's avatar
AkitaAkimbo
3 years ago

EA_Illium,

All I had to do is hold the power button on my television's remote control and it forces the TV to reboot and seems to force the TV to clear the cache. For some reason this fixes the audio issues. However, this resolution seems to only be an answer for those with Samsung TVs.

If people need further detail, this link can help:

https://www.reddit.com/r/xboxinsiders/comments/x865d9/xbox_series_x_no_audio_still_when_playing_certain/?utm_source=share&utm_medium=android_app&utm_name=androidcss&utm_term=1&utm_content=share_button

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