AARGH...so frustrated, how can I talk to a real person at EA/Origin?
I bought the digital download of Dragon Age Origins Ultimate Edition......I never received any redeem code for the DLC and thus cannot access it even though ea/origins clearly acknowledges that I bou...
Okay, now I see. If you don't have the base game serial key, yes you will need to contact EA. Because I think that now the DLCs are automatically linked to the base game serial key (someone confirmed it yesterday actually: http://answers.ea.com/t5/Dragon-Age-Origins/Dragon-age-origins-ultimate-edition/m-p/1323758#M2950)
To contact the support you need to follow that path:
- Go to https://help.ea.com/ and click on Contact us.
- Type in I haven't received my serial codes for Dragon Age Origins in the "what can we help you with?" field.
- Click "Find solutions".
- For "Select product" type in or look in the menu for Dragon Age Origins.
- Next select "Billing/Purchasing"
- Select "PC" (or Mac depending on your platform)
- Click on Find Solutions.
- Click on "I still need help"
- Next, your should be able to chose between "Live chat" or "Call me".
I contacted them just once by chat and they replied within 5 mns. Hope you'll get someone quickly.
