Forum Discussion

Anonymous

10 years ago

Approved

Account Hacked

So someone from Russia has hacked my account and changed the security question to something in Cryllic, therefore essentially keeping me from changing passwords and such. The EA online help with this issue is a joke. It won't let me file a help ticket, it just says I have to call the help center......but doesn't give a phone number.

Can someone tell me who to call or how to contact the company so I can get my account back!

dragon age inquisition

1 Reply

Cryphisss
10 years ago
In situations like these you have to contact an EA Game Advisor. They'll assist you with the problem.
How to contact an EA Game Advisor:

1. Select a topic for the best results.
2. Scroll to the bottom and select Contact Us.
3. Select your platform and list a short description of your problem.
4. Select live chat or call me to request a call back from an advisor.

If you wish to have a live chat with the Game Advisor please select your country to US.