"App timed out" Error when trying to start up Dragon Age: Inquisition from steam
As stated in my topic. Whenever I try and start up "Dragon Age: Inquisition" from my steam library, a progress bar pops up for a few seconds (less than 5) before it gives the error message "App Timed out" and says that the server is not working. I have attached a screenshot of the error message. Any help would be much appreciated.
EDIT:
SOLVED
SOLUTION: My steam account was linked to a deleted EA account, when steam launched the game, the EA server was rejecting the login attempt and returning the error. I was able to unlink my steam account from that deleted account and link it to my new one, and steam started the game without issue.
EVERYTHING ELSE I TRIED
I contacted EA support and wanted to add what we tried, unsuccessfully, to this message.
- We tried re-downloading both the game and the EA app.
- We tried fiddling with my DNS settings (specifically trying to use 8.8.8.8 and 8.8.4.4)
- We checked my firewall and anti-virus and whitelisted all EA services therein.
This is everything I've tried based on the discussions here:
- Opening EA app as an admin and then attempting to open the game in steam.
- Downloading another EA game (specifically Dragon Age II) as a test. Faced the same problem again.
That's everything I've tried so far, any help would be appreciated.
SOLUTION:
Steam account was linked to deleted EA account. EA support was very helpful and helped unlink my steam account and I was able to link it to my current one. Steam then could run the games without issue.
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