I called Finnish customer service and within a few minutes the nice guy over there had fixed the issue.
Found a few same problems:
It seems that there is a problem with all that Keep stuff going on. Still I wonder if someone dealt with that problem.
Another one: http://answers.ea.com/t5/Dragon-Age-Origins/Missing-DAUpdaterSVC-Service-exe/td-p/2961818 I didn't have that file too, but the service itself is in services.msc - it just coudln't run because file is missing.
So I think there are two problems - 1) install package is broken; 2) networ issues because of Keep etc.
Will chat/call to support tomorrow and will try to get some answer.
So I had a new chat today. Did the same steps, and bugs are still present - game misses DLC, ingame tabs are inactive, DAUpdaterSVC.Service.exe is missing while the service is installed, https://social.bioware.com/user_entitlements.php has no DAO content.
Support said that my problems were adressed to some specialists and they will contanct me... sometime... I hope so.
Anything new?
Same problem here.
I've been told that the solution is to download the DLC from bioware's page.
Before that I tried entering my product code in origin. It appeared to work; the missing DLCs downloaded. Then I started the game and was greeted with a error message telling me to reinstall the game. Of course that requires redownloading the entire game.
It is doing that now. I am not optimistic that the problem will not return.
My message to EA: It is obvious you cannot get Origin to work properly. So quit it. Use Steam like every other company. Oh I know, you're EA so you are too big for steam is that it?
I am more than frustrated right now.
Edit: After reinstalling everything seems to work now. All my DLC's show up.
Checking in to say that I have this problem too. Just in case greater numbers demand more immediate attention.
