I called Finnish customer service and within a few minutes the nice guy over there had fixed the issue.
@LysRouge wrote:
I've got the same problem. Where I can find the "finish costumer" service? I think it's not the EA help online no?
If you have the same problem as the previous poster, then use the link provided in the "updated" post which fixed the problem.
!SOLUTION FOR DAO: ULTIMATE EDITION INSTALL BUG - WHEN AWAKENING AND ALL DLCs DO NOT SHOW UP INGAME! (general solution not only for the steam version)
OK as said above, I had the problem that after I downloded the Dragon Age: Origins Ultimate Edition with Awakening and all the DLCs included via Origin neither Awakening nor any other DLC showed up in downloadable content or any other option of the main screen.
I found several solutions for the steam version of the DAO: Ultimate Edition. In case you have the steam version and for some reason you ignored the first 3 google links, the solution is rather easy:
-Start the game
-Go to C:\Program Files (x86)\Steam\SteamApps\common\Dragon Age Ultimate Edition\redist (or wherever you install your Steam games)
-Run both of the following .exe files:
DAUServiceSetup_Steam.exe
DAOU_UpdateAddinsXML_Steam.exe
My problem was I do not own the steam version...
THIS IS THE SOLUTION IF YOU OWN THE ORIGIN VERSION OF DAO: ULTIMATE EDITION (but probably will work with the steam version as well)
the problem is caused by the addin.xml file in the folder:
C:\[Username]\Documents\BioWare\Dragon Age\Settings (replace [Username] with your actual username)
it is not updated correctly after the installation, so you have to update it yourself...
This is how it works:
-find the addin.xml file in the "_installer" folder of your INSTALLATION DIRECTORY(!) usually this is C:\Program Files (x86)\Origin Games\Dragon Age\__Installer
-copy the addin.xml from your installation directory and replace the addin.xml file in C:\[Username]\Documents\BioWare\Dragon Age\Settings
Congratulations, you are finally able to play DAO: Awakening and all DLCs you have installed!
Hope i was able to help you. Have a nice time playing the Game, it is in contrast to its installer pretty awesome 🙂
PS: Since I din't get an answer from the support team and the BioWare Forums are offline, I was really close to just uninstall the game. Now I'm even more hyped to play this masterpiece again, after all the struggle I have to play on nightmare to keep the frustration level of the installation =)
Greetings,
Dynamsi
THANK YOU SO MUCH FOR POSTING THIS!!!
This completely solved the problem for me!
I was also about to give up until I came across your response here, so seriously, thank you so much
Thanks a lot for this info, I can finally play Awakening and the other DLCs on my main computer along with the main game.
So I did that and now everything is there I got the equipment and I can play the campaigns but the quest arent showing up for example I have the quest Solders Peak but when i go back to camp the merchant inst there now what?
You are amazing thank you so much it took me 2 days to find this post but it WORKED!!
I can't believe that over a year later they still haven't fixed this....unbelievable.
