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Thatguyj5's avatar
Thatguyj5
3 years ago
Solved

Bought Dragon Age Origins through Steam, can't launch through EA play

Basically the title. When I try launching through Steam it crashes because of the memory leak issue which I haven't figured out how to fix.  Decided to try playing it through EA Play in hopes that s...
  • holger1405's avatar
    holger1405
    3 years ago

    @Thatguyj5 

    Do you use a Proxy or a VPN?

    If you are not sure:

    • Right click "Start" > Choose "Windows Power Shell (Administrator) or Terminal (Administrator).
    • Copy and paste: netsh winhttp show proxy into the Power Shell window > Press ENTER.
    • You should get a return of: "DirectAccses (No Proxyserver).
      If there is a Proxy or VPN, deactivate it.

    If that don't helps, preform an EA app recovery.

    Click on the 3 lines at the top left of the EA app > Help > App Recovery.

    If that still don't helps, contact EA directly and let them check your account status.

    EA Help on Twitter

    https://twitter.com/EAHelp

    Live-Support

    https://help.ea.com/en/contact-us/

     

Thatguyj5's avatar
Thatguyj5
3 years ago

yeah, my bad. 

And whenever I tried to launch it through the EA app, it wanted a CD key for the game to launch.

holger1405's avatar
holger1405
Hero+
3 years ago

@Thatguyj5 

Do you use a Proxy or a VPN?

If you are not sure:

  • Right click "Start" > Choose "Windows Power Shell (Administrator) or Terminal (Administrator).
  • Copy and paste: netsh winhttp show proxy into the Power Shell window > Press ENTER.
  • You should get a return of: "DirectAccses (No Proxyserver).
    If there is a Proxy or VPN, deactivate it.

If that don't helps, preform an EA app recovery.

Click on the 3 lines at the top left of the EA app > Help > App Recovery.

If that still don't helps, contact EA directly and let them check your account status.

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

 

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