Cannot connect to ANY EA server games on ps3/ps4

I just got this game and launching it for the very first time. 

Said "cannot connect to dragon age servers". Fails despite going though all trouble shooting issues with playstation. 

Said that beacause I can access everything else on the net except the game I had to contact the manufactuer. 

THEN contacted EA chat who then directed me to ea call. Got a call and told I needed to speak with second tier, who had lots of calls. Told that it could be a five minute wait. Was on hold for 45 minutes. Hung up and put another ticket in. 

An hour later I got told to go though all the trouble shooting I already did. Despite telling her I already did this she said that the issue was that I didn't link my PSN to orgin. And I HAD to download orgin just for them to link it despite her saying she can see my psn and my orgin accounts. I told her beacuse I had to wait over 2 hours I would not be able to download orgin beacuse I'm now at work. She insited multiple times that this was the only way for it to work. 

I asked if every person who had this game on the PS4 would have to do this, meaning that everyone would have to have previously downloaded orgin on a computer AND linked the two BEFORE ever starting the game, and she said I could call back later after downloading it. 

I'm still unable to connect to ANY EA game. 

I cannot connect to dead space 3 on ps3 , cannot connect to plants vs zombies on ps4, cannot connect to DAI on ps4. 

I just get "cannot access servers" as soon as I start the process. Doesn't even give me the option to log in or anything. 

Since I've contacted EA in so many differnet ways and they keep re-assigning me case numbers, here are all of them for the same issue

Case numbers:

16649202

16649792

+ unassigned case number for chat support.