I'm so appreciative of the responses I'm getting from the community. What EA itself lacks in customer support, the community is valiantly trying to make up for.
Unfortunately, my origins account is already linked to my PSN account, so this fix won't work for me. But please keep the suggestions coming. I can't wait for this to be resolved!
so if you log in to https://www.origin.com/ and go to account settings you see your PSN account linked up?
do the emails for both accounts match up?
Yes. My origin account is linked to the same email address as is my PSN account.
