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Anonymous's avatar
Anonymous
9 years ago
Approved

Can't activate CD-key

Hello,

I bought a copy of DA Origins a long time ago and would like to play it again.
My problem is I can neither acticvate the CD key on steam nor on Origin or even the Bioware Social Network (I always try the 20 digit code and it tells me its an invalid code).
I never used Origin or Steam to play the game befor but I activated the add-on Shales Wrath and I can find it activated within my Bioware Social Network.
By the way, I have an EA value games edition of DAO and still have the CDs but I dont have a CD/DVD/Blue-ray player anymore so I'd like to download a digital version of the game.





1 Reply

  • ThandalNLyman's avatar
    ThandalNLyman
    9 years ago

    If you registered the game on the old BioWare forums, the EA Game Advisors should be able to get things sorted on your EA/Origin account and enable you to download and install the game.

    But you do need "official" support from the EA Game Advisors. They are the only ones who can resolve account, code, or game/DLC authorization issues.

    Contact them using the Help Center ("http://help.ea.com").

    ---------------------------------------------------

    After getting to the Help Center and filling out the required information, (Product/Problem/Platform) look for the "Chat Now", "Call Me", or "Email Now" buttons, not AHQ "Ask Now".  (You've already done that.)

    NOTE: The options you see may vary depending on your region and the time-of-day.

    If you select "Chat Now", be sure you have enough time to wait before being connected to someone.  I always allow for it to take at least one hour, and am pleasantly surprised if it's less.

    Good Luck!  😉

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