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Hi guys,
We would like you to try the following:
I. Documents
1. Shut down the game
2. Wait 5 minutes for the DAUpdater to shut down.
3. Go to your Documents folder and into “BioWare\Dragon Age\”
4. Delete the “AddIns” and “Offers” folders.
5. Go into the “Settings” folder.
6. Delete the following files:
- addins.xml
- offers.xml
- Profile.dap
II. Game
7. Go to the game install folder (by default C:\ Program Files (x86)\Dragon Age\)
8. Delete the “AddIns” and “Offers” folders.
III. DAUpdater
9. Go to the DAUpdater data folder (C:\ProgramData\BioWare\Dragon Age\DAUpdater\)
10. Delete the “Data” and “Info” folders.
At this point, all traces of DLC and DLC download attempts should be gone from the system. You should be able to re-launch the game, log in, and redownload the DLCs.
We would also ask you to Flush your DNS cache again.
To do that:
- First hold the windows key on your keyboard and press the R key.
- When the run window appears type CMD into the box and press enter.
- When the CMD window opens type ipconfig /flushdns.
When you have done this correctly, you should see the message "Successfully flushed the DNS resolver cache".
Let us know if that worked.
Thanks!
- 13 years ago
Did not work at all. All that resulted is that I now have to manually download and reinstall the dlc's again along with awakening.
Understood about the reinstalling, but still manually instead of through the in game downloader. This method broke awakening as well, so had to uninstall and now in the process of redownloading the full game again.
- Anonymous13 years ago
@Mitsukayoi wrote:
Did not work at all. All that resulted is that I now have to manually download and reinstall the dlc's again along with awakening.
Reinstalling is actually the point. Sorry if that wasn't clear enough in my message. What we are trying to do is to get rid of all traces of former installation that may now interfere with the downloader and the DLCs. However let us know if the DLCs are still not triggering in-game.
- 13 years ago
That solution was ineffective. This led me to remove all traces of dragon age origins off my system, registry, program data, anything that related to it. Reinstalled again from scratch, flushing dns multiple times and with mulitple restarts. Still 'download failed' in the in game downloader. Manually installing each dlc and offer files once again.
- Anonymous13 years ago
This did not work for me either.
A note... the Steam package ID seems to be different than the normal. Could you have fixed one and not the other?
- Anonymous13 years ago
@eaeve wrote:Hi guys,
We would like you to try the following:
I. Documents
1. Shut down the game
2. Wait 5 minutes for the DAUpdater to shut down.
3. Go to your Documents folder and into “BioWare\Dragon Age\”
4. Delete the “AddIns” and “Offers” folders.
5. Go into the “Settings” folder.
6. Delete the following files:
- addins.xml
- offers.xml
- Profile.dap
II. Game
7. Go to the game install folder (by default C:\ Program Files (x86)\Dragon Age\)
8. Delete the “AddIns” and “Offers” folders.
III. DAUpdater
9. Go to the DAUpdater data folder (C:\ProgramData\BioWare\Dragon Age\DAUpdater\)
10. Delete the “Data” and “Info” folders.
At this point, all traces of DLC and DLC download attempts should be gone from the system. You should be able to re-launch the game, log in, and redownload the DLCs.
We would also ask you to Flush your DNS cache again.
To do that:
- First hold the windows key on your keyboard and press the R key.
- When the run window appears type CMD into the box and press enter.
- When the CMD window opens type ipconfig /flushdns.
When you have done this correctly, you should see the message "Successfully flushed the DNS resolver cache".
Let us know if that worked.
Thanks!
Heh, do you guys even test this stuff? This broke my installation and I've had to reinstall it yet again. My DLC still fails to install.
- 13 years ago
Reposting from the thread I created before checking forums.
Bought the game on Steam summer sale. Authorized DLC on my Origin account. When I enter the game the DLC shows up but when I try to download it won't start and says "Download Failed" I've restarted the game multiple times. And my Steam account says the game is fully updated so don't think it's an update compatibility issue.
Windows 7 64 bit OS.
- 13 years ago
Okay folks I have solved my issue and have this working now. Note this is for a Win7 PC version. I bought all of the DLC back in 2009/10 when I 1st played the game. After losing my disks and recently buying a new online download from Amazon I couldn't get my DLC to work. None of the solutions posted here and elsewhere on DLC known issues worked.
Instead, I used the manual process to install all of my DLC. 1st you download the DAZIP files of the content and then you use the daupdater tool to manually install it.
Here is a link with instructions on how to use the daupdater tool and links to download the DLC content DAZIP files. Make sure you download and install the DAZIP files for each DLC you purchased and NOTA BENE: for the quests there are 2 files! DLC file AND a corresponding OFFER file, get both. I had not done this at first and it was showing my content as enabled but the quests never triggered on the map. Items, like Blood Dragon Armor only have on file.
http://dragonage.wikia.com/wiki/Downloadable_content_(Origins)#Manual_installation
Hope this helps
- 5 years ago
i would like you to fix this why is this a problem maybe you guys should ask steam how they do this.
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